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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Sun Jun 19, 2011 8:31 am
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Everyone screws up sometime and everyone makes mistakes. How the situation is handled is what's important.

It sounds like they're on the path to taking care of the issue.

Please keep us posted.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Mon Jun 20, 2011 2:00 pm
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raeldridge wrote:
Everyone screws up sometime and everyone makes mistakes. How the situation is handled is what's important.

It sounds like they're on the path to taking care of the issue.

Please keep us posted.

Agreed 100%


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 1:03 pm
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AngryHatter wrote:
raeldridge wrote:
Everyone screws up sometime and everyone makes mistakes. How the situation is handled is what's important.

It sounds like they're on the path to taking care of the issue.

Please keep us posted.

Agreed 100%


These two posts have me really baffled. I've re-read the string and have no clue as to how Fender is on a path of taking care of this. I haven't heard anything from them.

SUPPOSE (this is a hypothetical!!!) Fender let buyers discover that the Redwood pickups weren't really the 62 reissue Tele versions announced on their website but Mexican pickups instead, or the frets weren't medium jumbo but vintage instead.

Someone who received one of the few Teles in April that were actually labeled "Brown's Canyon" on the neck plate said that the cloth strap came with their guitar. This means that Fender's own site specs were still incorrect several months later, as were all of the specifications supplied to the dealers to post on their own sites. That's "Homer Simpson"-quality marketing.

Really, I'm not worked up over this (it is just a strap), just confused as can be about Fender's attitude toward their consumer. Fender is a company that has one foot solidly in the past ..... the have to, because of the nature of their product and their market. Fender enthusiasts are "specs and numbers" people and that ties the past to the present. Fender marketing is based around this link, so you would think that the information they posted on their site and provided dealers would be correct.

Yes, everybody screws up on one occasion or another but if you are in an image-driven market like Fender the last thing you want to do is to have to say "Our product for you is THIS, but guess what, instead we are going to supply THAT, and we'll wait until you have the product in your hands for you to find out. I understand the whole thing about the redwood supply, but then I start to question who is making the decisions when the "Indiana Barnwood" version gets a change of supplied wood also.

Just totally confused.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 1:11 pm
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Ever read the bottom of the webpage where is says..."subject to change at any time?"

There may be a million reasons why what they are shipping is not what you saw.
Ask them and see what they do about it.

(that was the point, not that you shouldn't get what you ordered)


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 1:46 pm
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AngryHatter wrote:
Ever read the bottom of the webpage where is says..."subject to change at any time?"

There may be a million reasons why what they are shipping is not what you saw.
Ask them and see what they do about it.

(that was the point, not that you shouldn't get what you ordered)

That may be proper "notice" regarding production guitars where there may be a change of color options or change in pickups may occur.

That is basically unacceptable "notice" in an advertised, "limited edition" guitar, particularly if the guitar was ordered on a non-refundable basis. It's also just a bad business practice that if continued, will have real word repercussions for Fender.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 1:57 pm
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MickJagger wrote:
AngryHatter wrote:
Ever read the bottom of the webpage where is says..."subject to change at any time?"

There may be a million reasons why what they are shipping is not what you saw.
Ask them and see what they do about it.

(that was the point, not that you shouldn't get what you ordered)

That may be proper "notice" regarding production guitars where there may be a change of color options or change in pickups may occur.

That is basically unacceptable "notice" in an advertised, "limited edition" guitar, particularly if the guitar was ordered on a non-refundable basis. It's also just a bad business practice that if continued, will have real word repercussions for Fender.


Do you honestly think 15 year olds will stop buying strats because of this?
And which portion of Fender's business is from collectibles or collectors?

Yes, it'll have repercussions, but I doubt they will be noticed by the masses.
Also when compared to other manufacturers, is Fender so different?


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 2:36 pm
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AngryHatter wrote:
MickJagger wrote:
AngryHatter wrote:
Ever read the bottom of the webpage where is says..."subject to change at any time?"

There may be a million reasons why what they are shipping is not what you saw.
Ask them and see what they do about it.

(that was the point, not that you shouldn't get what you ordered)

That may be proper "notice" regarding production guitars where there may be a change of color options or change in pickups may occur.

That is basically unacceptable "notice" in an advertised, "limited edition" guitar, particularly if the guitar was ordered on a non-refundable basis. It's also just a bad business practice that if continued, will have real word repercussions for Fender.


Do you honestly think 15 year olds will stop buying strats because of this?
And which portion of Fender's business is from collectibles or collectors?

Yes, it'll have repercussions, but I doubt they will be noticed by the masses.
Also when compared to other manufacturers, is Fender so different?

You have the questions.
Now all you have to do is provide intelligent answers.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 3:36 pm
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MickJagger wrote:
Now all you have to do is provide intelligent answers.

Then it is a 'no' and a 'no.'


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 4:59 pm
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:D Please shake hands and have a beer. I will do so in both of your honors :D


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 5:04 pm
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Pfft. I see your beer and raise you two.

Great suggestion. Life's too f'n short.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Tue Jun 21, 2011 5:08 pm
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AngryHatter wrote:
Ever read the bottom of the webpage where is says..."subject to change at any time?"

There may be a million reasons why what they are shipping is not what you saw.
Ask them and see what they do about it.

(that was the point, not that you shouldn't get what you ordered)


Just as a point of clarification, not argument.

Generally "subject to change at any time" is meant to confer the right to change the specification listed as of that moment, not months earlier without notification.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Wed Jun 22, 2011 1:47 pm
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I purchased a new Old Growth Tele and found that it did not include the items shown in the material that had been on the internet. I used the consumer support info from this thread and asked why and then got a reply. I was still not happy and sent another email which was answered with a phone call from a very concerned person at Fender. I was told that the original guitars (Browns Canyon) were to receive the wood from a supplier who told Fender he had enough of the wood to supply them for 500 bodies. After they have made less than 100 he could not supply them with enough wood and that is why it changed from the Browns Canyon to Old Growth Tele. That is why they also are no longer sending the paperwork on the wood because it might not be that same wood from the train bridge. He assued me that it was still "old growth" redwood from similar old structures and that it is still a very limited production guitar and the same in every other way.

That is what I know and can pass along to everyone. I do love this guitar no matter what the heck the wood is. I think I made a good decision to buy it.


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Sun Jul 03, 2011 3:32 pm
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the few sites like musician friends says that it does come with the vintage strap and stuff. Call Fender and yell at someone you have been cheated out of somethings that you should have.

This brown canyon/old growth tele has been terrible. From what i have been reading fender ran out of wood from the original train cars so they started to use old wood from buildings that have 100 plus years redwood.

http://www.musiciansfriend.com/guitars/ ... 9000001000


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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Sun Jul 03, 2011 6:48 pm
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Fender was using wood from an old railway bridge, not train cars.

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Check out my new FB music page!

https://www.facebook.com/TheDevilandMe.Music

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Post subject: Re: "Old Growth" Tele missing some items?
Posted: Thu May 10, 2012 5:38 am
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jdmaidlow wrote:
I purchased a new Old Growth Tele and found that it did not include the items shown in the material that had been on the internet. I used the consumer support info from this thread and asked why and then got a reply. I was still not happy and sent another email which was answered with a phone call from a very concerned person at Fender. I was told that the original guitars (Browns Canyon) were to receive the wood from a supplier who told Fender he had enough of the wood to supply them for 500 bodies. After they have made less than 100 he could not supply them with enough wood and that is why it changed from the Browns Canyon to Old Growth Tele. That is why they also are no longer sending the paperwork on the wood because it might not be that same wood from the train bridge. He assued me that it was still "old growth" redwood from similar old structures and that it is still a very limited production guitar and the same in every other way.

That is what I know and can pass along to everyone. I do love this guitar no matter what the heck the wood is. I think I made a good decision to buy it.


I totally agree!
I saw a write up in a magazine about the Brown Canyon and decided to look into buying one. I soon found out that there was a name change but still proceeded to buy it.
No regrets at all. I absolutely love it!!


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