It is currently Tue Mar 17, 2020 12:14 am

All times are UTC - 7 hours



Post new topic Reply to topic  [ 4 posts ] 
Author Message
Post subject: Telecaster Deluxe Nightmare
Posted: Wed May 11, 2011 2:51 am
Offline
Aspiring Musician
Aspiring Musician
User avatar

Joined: Thu Jan 15, 2009 9:42 am
Posts: 526
Location: Ireland
I got a brand new American Deluxe Telecaster worth €1500 back in January. In order for me to get this Guitar, I had to sell a MIM Tele and MIm Strat as well as a beautiful Epiphone Casino. I also still had to put a large amount of cash into this as well. I had the Tele three weeks and the bridge pickup lost 90% of it's output. I brought it back to the shop where I bought it and a week later, they gave it back to me saying that it was now Ok. Staright away, I noticed that the bridge pickup was up so high that it was almost touching the strings. The tone and output of the Guitar was nowhere near what it was when I got the Guitar, especially in the middle selector position and the S1 switching on. I brought it back to the shop and told them I wanted it sent back to Fender since it was still under warranty for them to sort it out. Since then (the middle of February) there has been no sign of the Guitar. Fender sent a mail about a week and a half after the Guitar had arrived to say they had recieved it. About two weeks ago, the guy in the shop had to drag information out of them to find out the Guitar was waiting on parts. At this stage, I'm sick of the whole fiasco and just want to get rid of the Guitar and get something else but it seems I'm stuck with it even though I don't have it. This has just been a nightmare which continues on and on.

Does anyone know if I can take this higher with Fender as I've now reached my limit with this charade?

_________________
2012 Fender American Standard Stratocaster
2013 Fender Pure Vintage 65 Stratocaster
2003 Gibson ES-355
2015 Gibson Les Paul Traditional
2002 Gretsch Duo Jet
1980 Rickenbacker 360/12 Fireglo
2014 Martin 000X1AE
2014 Fender Blues Junior III


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: Telecaster Deluxe Nightmare
Posted: Wed May 11, 2011 5:49 am
Offline
Amateur
Amateur
User avatar

Joined: Mon Oct 06, 2008 11:28 am
Posts: 112
Location: Pennsylvania, USA
First... stay calm, stay cool. They respond better to calm.
Save the "angry customer" routine for when you really need it.

Call the shop and get all the repair order info that Fender gave them.
Then call Fender customer service and see what is going on.

Or... you could try asking the shop to take it back as a return, but thats up to the shops return policy (usually 14-30 days for returns) and their disgression. But since you've been having issues, they might do it.

Thats about all you can do besides wait.

_________________
-- Joe --
77 Bradley Les Paul Custom
06 Ovation Elite-T 1868T-5
12 Martin Custom GPCPA4 RW
07 PRS CE22 MT
11 PRS MC58 Artist
04 Ltd EC-1000FM ASB
95/02 Fender Stratocaster MiM
03 Epiphone '56 Gold Top LP P90
04 Fender Telecaster MiM


Top
Profile
Post subject: Re: Telecaster Deluxe Nightmare
Posted: Fri May 20, 2011 2:35 am
Offline
Aspiring Musician
Aspiring Musician
User avatar

Joined: Thu Jan 15, 2009 9:42 am
Posts: 526
Location: Ireland
Well, all's well that ends well. :)

I got a full refund from Fender. I then found a brand new American Deluxe Tele hanging up in a local guitar shop in the aged cherry burst and a maple neck with the 60th anniversary neck plate the following day. I must be really lucky as I believe there is a long waiting list on these.

_________________
2012 Fender American Standard Stratocaster
2013 Fender Pure Vintage 65 Stratocaster
2003 Gibson ES-355
2015 Gibson Les Paul Traditional
2002 Gretsch Duo Jet
1980 Rickenbacker 360/12 Fireglo
2014 Martin 000X1AE
2014 Fender Blues Junior III


Top
Profile
Post subject: Re: Telecaster Deluxe Nightmare
Posted: Fri May 20, 2011 12:25 pm
Offline
Amateur
Amateur
User avatar

Joined: Mon Oct 06, 2008 11:28 am
Posts: 112
Location: Pennsylvania, USA
Sometimes its better to be lucky than good.

Play and Enjoy!

_________________
-- Joe --
77 Bradley Les Paul Custom
06 Ovation Elite-T 1868T-5
12 Martin Custom GPCPA4 RW
07 PRS CE22 MT
11 PRS MC58 Artist
04 Ltd EC-1000FM ASB
95/02 Fender Stratocaster MiM
03 Epiphone '56 Gold Top LP P90
04 Fender Telecaster MiM


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: