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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Tue Mar 21, 2017 6:25 pm
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First: That sucks. That's a crappy thing that's happened to your guitar.

Second: Oh man, the comments in this thread! LOL! Ok, so Fender pretty much does not warranty nitro finishes AT ALL. My local shop once told me that they had a David Gilmour signature Strat hanging on the wall and it developed a crack down the back of the finish before it even sold. They called Fender and Fender said, "Sorry, it's nitro" and they would not take it back even from the dealer.

Third: MAYBE YOU ALL SHOULD ACTUALLY READ YOUR FENDER WARRANTY. HERE IT IS:

FENDER®/SQUIER® ELECTRIC GUITARS AND BASSES
2-YEAR LIMITED WARRANTY
Fender warrants this Fender or Squier electric guitar or bass to be free from defects in materials and workmanship for two (2) years from the date of original purchase, subject to limitations set forth herein (“Limited Warranty”). This Limited Warranty applies only to the original retail purchaser when this instrument is purchased from an Authorized Fender Dealer and is subject to the limitations set forth herein.
IMPORTANT: PLEASE RETAIN YOUR ORIGINAL SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE VALIDATING THIS LIMITED WARRANTY.
Fender has established a network of independent Authorized Fender/Squier Service Centers for warranty service. The Fender/Squier Dealer from whom you purchased your electric guitar or bass may also be authorized for warranty service and should be the first point of contact when service of any kind is required for your Fender/Squier electric guitar or bass. To receive warranty service, return the complete instrument to an Authorized Fender/Squier Service Center, with your sales receipt as proof of purchase, during the applicable Limited Warranty period. To the extent feasible, defective components that qualify for coverage under this Limited Warranty may be repaired or replaced at Fender's discretion without charge. If the qualified component is not repaired, Fender may, at its sole discretion, either replace with a comparable product or refund the purchase price. Remedies beyond normal service repair of any Fender/Squier instrument require both an evaluation and confirmation of the defect and a direct recommendation to Fender from an Authorized Fender /Squier Service Center for alternative considerations. All transportation, insurance and freight charges associated with warranty service and repairs on Fender/Squier electric guitars or basses are the responsibility of the purchaser, as is any service initiated for the purpose of customizing setups or adjustments beyond factory
specifications. Initial standard setup and adjustment of the instrument and its components at the time of purchase are considered normal Dealer product preparation, and are not covered by this Limited Warranty.
Limitations and exclusions

The following items are not covered by this Limited Warranty.
1. Fret wear, saddle wear, nut wear, strings and batteries.
2. Checking, shrinking, sinking, discoloration and ware of lacquer finishes.
3. Setups, adjustments or routine maintenance of any kind.
4. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-Fender/Squier-approved polishes.
5. Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts and acids of perspiration.
6. Any damage to an instrument resulting from customization or modification.
7. Normal wear and tear on any part of the instrument, case or gig bag including jacks, controls, switches, plated surfaces, tuning machines, pick-guards, zippers, clasps, handles, latches, case hardware etc.
8. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.
9. Any instrument, whose serial number is missing, altered or tampered with in any fashion.
10. Any instrument purchased from anyone other than an Authorized Fender/Squier Dealer.
11. Instruments that have been serviced by unauthorized persons (any person other than a Fender/Squier Certified Technician at an Authorized Fender/Squier Service Center).

THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY FENDER WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. Any implied warranties, including without limitation, any implied warranties of merchantability or fitness for any particular purpose, imposed under state law are limited to the duration of this Limited Warranty. In so far as such warranties cannot be disclaimed, Fender limits the duration and remedies of such warranties to the duration of this express warranty and, at Fender’s option, to the repair, replacement or refund described herein. Some states, provinces or
countries do not allow limitations on how long an implied warranty lasts, so the above limitations may not be applicable to you.
FENDER ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM FAILURE OF THIS PRODUCT NOR ANY LOSS OF INCOME, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE.

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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Tue Mar 21, 2017 8:29 pm
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I am not sure if you are implying that I should give up because Fender doesn't care or if you are suggesting that I should just 'forget about it' because it isn't their problem. Based on your second point, I am going to assume that you are suggesting that Fender won't do anything about it.

I am not necessarily looking for them to fix it as much as I am looking for them to actually acknowledge what the issue may be. According to their website (http://www2.fender.com/experience/tech- ... -checking/) checking doesn't explain it, and according to the warranty that you pasted in your post, shrinking or sinking certainly doesn't describe what the finish is doing (its lifting). Wear doesn't fit considering how the locations of the delamination are only along the edge of guitar and not in typical play positions.

Through their authorized repair center, Fender takes the stance that this is typical wear, which I don't agree with and I want them to explain how that represents 'normal'. I have asked for them to give me the explanation in writing and I have still not herd a word which really makes me feel like they don't want to put in writing because they know that it is not normal.

For me this is no longer about a single guitar, it is about a guitar manufacturer that now seems to have become more like a corportion and less like a guitar maker. Rather than help diagnose and resolve an issue their first and foremost concern is mitigating liability. And if this is their stance maybe I need re-evaluate my own loyalty to them. Sorry for the rant but Fender's attitude is just rubbing me the wrong way.


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Wed Mar 22, 2017 6:05 am
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Sorry for your issue(s)...

Fender warranty does state that the finish is NOT warranted.

That said, I believe that this is more of a fall-back position rather than a set in stone policy.

Fender, at it's own option can, and does, do all sort of finish repairs such as in the case of my FSR Am. Vtg. Ltd. Ed. '57 Stratocaster.

What made my claim somewhat unique was that I contacted Rob Schwartz directly first through this forum (unfortunately after 40 yrs., Rob is no longer with Fender).

Anyway, Rob had me bring the guitar to the Gold Authorized Service Center here and they decided that it was not the finish that failed, rather the wood underneath caused the finish to fail.

Anyway, Fender produced 4 new bodies before finally getting the Custom Shop to make the body and all is now well.

Fender even gave me a Stratocaster of my choice for free because of the 18 month ordeal in getting mine repaired.

I was anxious throughout the process that at any given time, Fender could have opted to simply refund the purchase price of the guitar and be done with it. But, even though my ordeal more than ate-up any profit Fender made on my guitar, they still saw the repair through to it's completion.

As I said, Rob is gone now and I'm not certain there is anyone currently on-staff who shares the same concern for customers as Rob did. But you should try.

Maybe this thread will help:

viewtopic.php?f=2&t=87144&start=45&hilit=Chas.+Hoffman

Good Luck !

cheers!

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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Wed Mar 22, 2017 2:52 pm
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It would be nice to know the cause and if there is anything you can do to stop it getting worse, at the very least.


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Wed Mar 22, 2017 3:53 pm
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Hey thanks for pointing that out about the warranty.
I just generally roll em up and smoke them.
I think the custom shop one which this tele is not extends some parts for a longer period. :D


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Mon Apr 03, 2017 6:24 am
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Thanks for the post Lightnin MN it gives me hope. What Fender did in your case is an exemplary case of customer service and it is those types of stories that led me to even bother to contact them in the first place. Naively I was hoping that they could give me some answers at the very least but so far they have not sent me any email response. I still have only the information that the dealer gave me which doesn't make sense. Let's say you wanted to buy it from me and I told you that wear was natural according to Fender. You'd say I was nuts lol. After your story I am really hopeful that at least someone at Fender takes notice and reaches out to help me understand what is causing this. Actually in the time since I first posted this some of the finish has come off on a couple of inches down from the neck, so it would seem the problem isn't going away. Maybe in another 10 years the enire perimeter will have flaked off and it will look normal again :D


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Wed Aug 23, 2017 4:29 pm
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Okay for those of you interested I thought I would update this post. Who knows, maybe someone at Fender will look at this and feel justified in their answer, that this is natural wear. I mentioned in my first posts that I was worried if the finish cracked in the delaminated spots it could just expand to the other lifted areas. Well it came to pass and just like that sunburn you got on your winter vacation, the peeling was extreme and actually way worse than I expected!
Image

It started with a piece along the side that cracked and lifted away then the rest came off in pieces just like your skin with a bad sunburn. I was surprised that the top actually came off because it didn't look like it had delaminated (have a look at previous pictures).

Image

Fender says this is normal?!?

I am not looking for them to do anything other than to acknowledge it isn't normal. The guitar is now worthless for any sort of resale and if I refinish it, nobody will understand that it is because of a faulty finish since Fender won't step up and a buyer sure as heck won't think it is normal wear.

Image

Not really expecting any replies, just wanted to share. Thanks for the help Fender :|

Image


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Tue Jul 31, 2018 5:09 pm
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It's been almost a year and was just wondering if you ever heard back from Fender?


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Mon Nov 12, 2018 7:41 am
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I have the same issue, also with the anniversary tele (same as yours).
The issue appeared 1 year ago...
Did you do anything to repair it?


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Tue Nov 13, 2018 8:32 pm
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The only cure is to strip it down to bare wood and re-finish it. It seems that the sealer they used or didn't use enough of did not bond with the clear coats of lacquer, just guessing as I can't tell from the pictures if it's down to the bare wood. My guess would be they used a non lacquer-compatible sealer or filler or that they were insufficiently allowed to dry/cure prior to clear-coating which resulted in complete delamination.

It still sucks!!

Considering the # produced it is still only a miniscule % amount and Fender likely will not do anything about it.
IMO, they should look at it just the opposite way since so few are damaged-----make it right!


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Wed Nov 14, 2018 3:51 am
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sfceric64 wrote:
.... My guess would be they used a non lacquer-compatible sealer or filler or that they were insufficiently allowed to dry/cure prior to clear-coating which resulted in complete delamination.
...


I agree.

On the plus side you will get all the lacquer off leaving the sealer coat unblemished. After all this time there is a chance that, after a light sanding, nitro will now stick to the sealer so it could be nitro clear coated again. It would be a gamble though as you wouldn't know if the nitro has taken perhaps for several years and, if it didn't, the same thing would happen.

Assuming Fender wont play ball I would peal the lacquer and do as above and then hang it on a wall for 12 months. A nitro finish is going to degrade if left in a case, particularly within the early years of coating, as it can't gas out.

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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Sat Nov 24, 2018 1:29 am
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I have the same guitar (#35x 0f 1000) with the same finish problem. It's lifting off in large bubbles around the side curves where I think the shrinking nitro is pulling away from the body in the concave areas. It's also lifting in some flat areas too. Clearly the team that did these made a complete mess of the finishes.

Mine is also annoyingly heavy at 8.8 (it just feels really heavy, more like 9.5) so I'm tempted to rip it in half and weight relieve it, give it a nice relic blue finish, change the fingerboard to 9.5 with decent frets, etc. That means redoing the fake looking tinted lacquer on the fingerboard, but that would be easy to do. Does anyone know if the diamond 60th inlay is a real inset, so that it could survive a refinish?

It's truly a disgusting thing to own in this condition, I guess the question is, would it ever have any value like this (in my lifetime), or is it just a hideous lemon, which is what it looks like?


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Post subject: Re: 2006 Telecaster nitro finish peeling/lifting
Posted: Wed Feb 05, 2020 3:01 pm
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Thanks for the replies. I never did hear anything from Fender which has been a little disappointing. I wasn't looking for a free refinish, just a suggestion on how to proceed. Many people don't like the emblem but I really want to save it, that is why I reached out initially. John, thanks for your suggestions to maybe finish the peeling and light sand it. It sounds like it might be worth a try and I will hang it up to outgas. That way if the emblem isn't an inset piece like Fender claims, I still might be able to save it. Thanks John.


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