Everything was in accordance with this policy, my neck was examined, I've sent pictures and Fender authorized the making of a replacement neck they just made a mistake and made a neck for the wrong model.

Necks that start with "US" are on the American specials.
Necks that start with "Z" are on American Standards.

The American Standard necks cost more.

Um - no, that is absolutely not correct (except for an American Standard neck costing more than an American Special neck). Please take some time to look at this link - go down almost to the bottom and read about how Fender changed their serial number system in 2010:

http://www.fender.com/support/articles/ ... uct-dating

If you don't want to read the page, here is the short hand:

Fender USA serial numbers starting in mid-1976 used a system where the year was approximated by a letter and a number. Being as this was 1976 Fender used numbers that started with an "S6" followed by 5 digits - the "S" for "Seventies" and the "6" making it "1976". Fender kept that system, using "E" for "Eighties", followed by "N" for "Nineties", then finally "Z" for "Zeros" (meaning the 2000s). The "Z" prefix necks were used on USA guitars in the 2000s - including Highway 1s when they came out. They also would use "extra" letters to denote other series, like an "S" for Artist Signatures (so a 1988 Eric Clapton Strat would have a serial number that started with "SE8", and a 1997 Clapton would start with "SN7", and a 2005 Clapton would start with an "SZ5"), and "D" for American Deluxes (starting in the late 1990s).

In 2010 Fender changed to a new system; first they used just a "10" for say January through March 2010, the after March 2010 they started using a "US10" prefix. The "US10"s were used on American Standards, American Specials, Highway 1s, American Deluxes, and USA-built Artist Signatures (except for Eric Johnson Strats). Fender stopped using the "S" and the "D" extra letters. Then they moved to "US11" prefixes for 2011, "US12" for this year, etc.

+1 things don't add up on the dealers business practices.

When I had a cp 60s the necks truss rod was turned to its peak
and the neck felt like if it still needed more adjustment.
Well long story short, my neck was a 2007 and replaced
With a MX11 or MX10 neck, can't remember.
My point fender built a brand new neck with a new SN.
Try fenders consumer relations and explain the situation
they should clear up.

_________________
"Yesterday is history, tomorrow is a mystery, but today is a gift. That is why it is called the present."

oogway, kungfu panda 2008

Fender also made a new neck for me with a new serial but it is a neck built to the specifications of a 2007 Am Std not 2008 Am Std. It is Fender's mistake. I tried consumer relations but they never contact me back, they contact the dealer.

How is that possible? I thought that the old neck was sent back (or destroyed) for a warranty replacement? I've never heard of Fender charging anyone for warranty replacements parts. Something fishy about that. Shipping costs maybe, but no charge for warranty parts.

Besides, you don't deal directly with Fender anyway, it should be through the dealer, that's normal as you didn't buy it from Fender, you bought from a dealer. Frankly, I can't understand how you didn't notice a "twisted" neck when you tried it out at the dealer in the first place. Same with a new car problem, you don't complain to the Detroit factory where it was built, you return it to the dealer where it was purchased.

_________________
---> "The amp should be SWITCHED OFF AND UNPLUGGED before you do this!" <---

Por favor, disculpe mi español, no se llega a la práctica con mucha frecuencia.

If you read fender's neck and body replacement policy you'll see that the customer pats fir the replacement neck. I returned it to the dealer, the dealer ordered a new neck and then Fender sent the wrong replacement. Not the dealer, Fender. I didn't notice until I tried to set it up.

I wonder how you got the idea that they'd BUILD you a new neck. I can't find anything other then they would sell your dealer a new neck, but not build a specific style neck.

From the Fender policy.

"The new neck or body most closely matching the specific parts ordered would then be released and invoiced to the Service Center. (Please understand that exact replacements may no longer be available, depending on the age and model of your instrument and a substitution may be required)."

Is it possible this is a grey market guitar without a warranty?

Yes, that's the fishy part, as you should have a warranty, which means that you, or the dealer, shouldn't have to pay for a replacement neck on a new guitar. I can understand your disappointment (to say the least), but it seems that the dealer is screwing you, not Fender. Maybe, since the guitar was already four years old, there is no warranty? I would expect a warranty anyway, but I don't know for sure.

Who is this mysterious dealer anyway?

_________________
---> "The amp should be SWITCHED OFF AND UNPLUGGED before you do this!" <---

Por favor, disculpe mi español, no se llega a la práctica con mucha frecuencia.

I've seen the mail that Fender sent to the dealer. The people from Fender said that I would need to wait for 3 months for the new neck to be built, and they said that it would be exactly the same as the original. It is not possible that it is a grey market guitar it is a guitar bought from an authorized Fender dealer.

Why no warranty?

_________________
---> "The amp should be SWITCHED OFF AND UNPLUGGED before you do this!" <---

Por favor, disculpe mi español, no se llega a la práctica con mucha frecuencia.

It is a big Fender dealer in Europe, and it is a great dealer. They just ordered a replacement neck from Fender, they've sent the serial to Fender and Fender agreed to send the new neck. I didn't pay for anything. The only problem is that Fender sent the neck for the wrong model which is funny since they had the serial if the old neck which I have sent to them directly. The dealer could not have known that Fender would send the wrong neck they just sent me the box as it arrived from Fender. To put it simply, the only problem in the whole situation is that Fender sent the wrong neck model. That's it. Cheers guys! P.S. The warranty doesn't have anything to do with my problem because I got the new neck wich is a wrong neck. They didn't refuse to replace it.

That's why I suspect a grey market guitar.

If the dealer got a bunch of guitars from a third party, maybe from someone selling left over stock from a dealer that went out of business it's possible they wouldn't come with a warranty. Having 2007 and 2008 guitars in stock in late 2010 points to that as one possibility.

A 2008 guitar should still be under warranty. Since the dealer didn't treat it as a warranty situation and instead went for a replacement neck I suspect something else is going on.

140 euros for a custom built American Standard neck seems very low. And I don't think Fender even sells custom necks.

Fender policy seems to state that even if you have a 2007 strat and needed a replacement neck you'd get a post 2008 version. I don't see anything in there about custom making a replacement neck.

Excuse me for being trite, but the warranty should have everything to do with it. A Z8 serial number could indeed be a 2007 model, and the fact that you didn't get a brand new neck for a replacement seems out of the norm if there had been a warranty. It still seems very odd that Fender would build a new neck, yet make it as a 2007 model, and no warranty. You might not have paid, but you said that the dealer did, and that wouldn't happen if there were a warranty. I believe that between 2007 and 2008 is when the changes to the necks happened, so I could see getting one without the buffed fret board. But again, it's the dealers responsibility to make things right. You're pissing in the wind if you expect to deal directly with Fender. That is why dealers are called dealers, because you deal with them, not Fender.

You could post some pics to show us what you are saying. If I understand, you said that there were pics of the original neck.

_________________
---> "The amp should be SWITCHED OFF AND UNPLUGGED before you do this!" <---

Por favor, disculpe mi español, no se llega a la práctica con mucha frecuencia.

Of course it does. A new warranty neck wouldn't cost your dealer anything other then shipping. They paid for a replacement neck which is what you do when a guitar is out of warranty. Either way you get a new neck but this situation points to an out of warranty replacement which points to a grey market guitar.

Does anyone know if Fender offers more then one style "replacement" neck?

No matter what happened your dealer ought to be offering to send this one back and get you the right one if that's really an option. Even if Fender made a mistake and sent the wrong one it's up to the dealer to get you the right one. If the dealer is done making it right don't blame Fender.