I sent my serial number to Fender...

bugo · **Posted:** Tue Sep 20, 2011 11:02 am

...and it came back all wrong. They said I have a '70s Stratocaster, when it's a Standard HSS. They said it had the big headstock, while it has the regular headstock. They said it was an SSS, while it is an HSS. They said it had "F" tuners, while it has plain tuners. I don't know if they made a mistake or if their information is flat out wrong.

garyfm · **Joined:** Sat Jan 29, 2011 1:15 am **Posts:** 20

Did you buy the guitar new or secondhand? Post a photo and the community here will help identify I'm sure

bugo · **Posted:** Tue Sep 20, 2011 11:37 am

garyfm wrote:

Did you buy the guitar new or secondhand? Post a photo and the community here will help identify I'm sure

I bought it used, but it's in perfect condition. I know it's a Standard HSS Stratocaster, hecho en Mexico, 60 diamond on the back of the headstock. I was interested in things like the day it was manufactured. I replied to the Fender guy, hopefully he just typed the serial in wrong.

Here's a snap:

DetroitBlues · **Joined:** Thu Oct 08, 2009 7:58 am **Posts:** 2187

A friend had my Tex-Mex strat before me. He had the information from Fender about it but couldn't find it. So I sent a message to Fender. All they could tell me was the year it was made. My friend found the spec's Fender sent him a couple years ago. I hate to say this (as many here get offended by it), but I really don't think the customer service people really care to put any effort into helping us.

bluesky636 · **Posted:** Tue Sep 20, 2011 3:04 pm

bugo wrote:

..... hopefully he just typed the serial in wrong.

Of course there is no chance that you typed it wrong to begin with. :wink:

jimmy_james · **Joined:** Tue Dec 07, 2010 2:39 pm **Posts:** 1340

Hi bugo where is the snap I see nothing?
We all can get it wrong even Fender. Maybe you could send them the photo and query it again. I'd like to see some photos of the guitar.

Robinstrat · **Posted:** Tue Sep 20, 2011 11:51 pm

Fotos would be really great. I don´t believe Fender got it that wrong.
Maybe you EMailed the number wrong/incomplete.

Cheers,
Robin

bugo · **Posted:** Tue Sep 20, 2011 11:54 pm

jimmy_james wrote:

Hi bugo where is the snap I see nothing?
We all can get it wrong even Fender. Maybe you could send them the photo and query it again. I'd like to see some photos of the guitar.

I pasted the wrong URL. Here's a pic:

Retroverbial · **Posted:** Tue Sep 20, 2011 11:58 pm

DetroitBlues wrote:

I hate to say this (as many here get offended by it), but I really don't think the customer service people really care to put any effort into helping us.

Mebbe the guy manning the phone that day just enjoys "jerkin' somebody's gherkin" for the sheer hell of it.

:mrgreen:

Arjay

jimmy_james · **Joined:** Tue Dec 07, 2010 2:39 pm **Posts:** 1340

Thanks for the pic. I'd have to agree hss with small headstock. Do you think they looked up a z us rather than an mz Mex?

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