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Martian
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PostPosted: Fri Nov 20, 2009 5:57 am
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DetroitBlues wrote:
I've heard the S-1 switching system is faulty and they are replaced often. I'd avoid the fancy electronics. Look at Gibson's Robot Guitar, they'll failing left and right. I went to a Guitar Center and was looking at a Robot SG, they sent that guitar in six times to be fixed because its robot tuning system kept messing up. Stick to KISS (Keep It Simple Stupid). Avoid the Deluxe strat, buy a signature strat, but avoid the S-1 stuff.


Reinforcing your point, the more stuff they put in an instrument like this, the greater the chance of it malfunctioning.

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mikevas
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PostPosted: Mon Nov 23, 2009 7:12 am
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I totally agree, but in my case it has nothing to do with the S-1 system. It is a dead pickup.

I sent the guitar back to the authorized dealer and they agreed to replace it with a new one, since their policy is to replace all instruments that are proved to be faulty within 15 days from purchase.

So, everything went fine. Their support was top notch. They even allowed me to open the guitar and measure the pickup resistance, without voiding the warranty.
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Martian
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PostPosted: Mon Nov 23, 2009 7:21 am
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mikevas wrote:
I totally agree, but in my case it has nothing to do with the S-1 system. It is a dead pickup.

I sent the guitar back to the authorized dealer and they agreed to replace it with a new one, since their policy is to replace all instruments that are proved to be faulty within 15 days from purchase.

So, everything went fine. Their support was top notch. They even allowed me to open the guitar and measure the pickup resistance, without voiding the warranty.


It's always gratifying to see a hassle free, happy ending. Enjoy!

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soggycrow
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PostPosted: Mon Nov 23, 2009 7:38 am
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mikevas wrote:
I totally agree, but in my case it has nothing to do with the S-1 system. It is a dead pickup.

I sent the guitar back to the authorized dealer and they agreed to replace it with a new one, since their policy is to replace all instruments that are proved to be faulty within 15 days from purchase.

So, everything went fine. Their support was top notch. They even allowed me to open the guitar and measure the pickup resistance, without voiding the warranty.


You did the right thing. Happy ending.

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