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Post subject: Elite Strat defective right out of the case
Posted: Fri May 24, 2019 1:50 pm
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I guess I'm looking for some advice concerning my Strat purchase. I purchased a Fender Strat Elite series directly from Fender less then a year ago and something is definitely wrong with the pick-ups. I've been playing now for over 30 years and I know when somethings not right. The guitar out of nowhere cuts out or sometimes just the middle pick-up will cut out. No matter what pick-up configuration you have it set for it just out of the blue stops working. When I called customer service they told me to take the guitar to a shop here in my town and have it looked at. The shop I took it to did not find anything wrong at the time. Now they want me to take it to another shop and I'm like can I just ship it back at my expense and have your people inspect the pick-ups but they refuse to allow me to ship it back. At this point I don't know what to do. I spend close to two thousand dollars on this guitar and it's never played right from the beginning. Any advise would be helpful. Thanks!


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Post subject: Re: Elite Strat defective right out of the case
Posted: Sat May 25, 2019 1:50 pm
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If it is still under warranty follow their advice.
Sounds like an intermittent electronic issue which any competent electronics guy could sort out.
It could be anything from a bad connection to a faulty switch or pickup. :D


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Post subject: Re: Elite Strat defective right out of the case
Posted: Sun May 26, 2019 2:07 am
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The good news is it is an electrical malady and, as such can be fixed. I can see how it can be annoying and difficult to diagnose if it is an intermittent problem but I would suspect the switch personally.

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Post subject: Re: Elite Strat defective right out of the case
Posted: Sun May 26, 2019 4:10 am
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Intermittent faults are the toughest to find,
As you say cuts out of nowhere.
What's the frequency of it cutting out ?
Once a minute, once an our, once every three days?

I would guess the pickup selector switch is dirty if I had to guess (which I am)

You don't say if your 30yrs of playing is on electric or just acoustic.
But in 30yrs you would have run across dirty pots or selector or output Jack's by now.

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Post subject: Re: Elite Strat defective right out of the case
Posted: Sun May 26, 2019 4:32 am
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I would guess an incomplete solder joint or possibly a faulty output jack.
Regardless of the cause, your options are the same.
1) You can attempt the repair yourself
2) You can follow Fender's advise and take it wherever they ask
3) You can ask for a return/replacement.

I advise the 2nd option.

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Post subject: Re: Elite Strat defective right out of the case
Posted: Sun May 26, 2019 5:45 am
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Definitely use the "other shop" option, for as many times as it takes.
If it can't be fixed (I think it can, but anyways), there is the return/replace way.

Fender doesn't do repairs in the factory, that job is outsourced (at least for anything outside CS level).


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Post subject: Re: Elite Strat defective right out of the case
Posted: Sun May 26, 2019 9:12 am
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John Sims wrote:
The good news is it is an electrical malady and, as such can be fixed. I can see how it can be annoying and difficult to diagnose if it is an intermittent problem but I would suspect the switch personally.


+1

The switch, an intermittent connection at the output jack, or a poor ground elsewhere (such as at the trem claw).

Arjay

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