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Post subject: New Jeff Beck Custom Shop 2018 paint crack
Posted: Fri Feb 22, 2019 1:08 pm
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Dear All,
just bought here in Europe through a big seller in Germany a Jeff Beck Custom Shop Surf Green. The I received the guitar I did a check and I found a crack near neck pocket (see picture attached). Should I return the guitar and order a new one?
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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Tue Mar 05, 2019 2:06 pm
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To me a new ( and expensive ) guitar must look perfect. I'll return it . :(


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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Tue Mar 05, 2019 2:38 pm
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stratele52 wrote:
To me a new ( and expensive ) guitar must look perfect. I'll return it . :(

+1

It shouldn't take more than nine or ten months to get it replaced.

Arjay

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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Tue Mar 05, 2019 2:42 pm
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Retroverbial wrote:
stratele52 wrote:
To me a new ( and expensive ) guitar must look perfect. I'll return it . :(

+1

It shouldn't take more than nine or ten months to get it replaced.

Arjay



:shock:


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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Tue Mar 05, 2019 3:21 pm
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Visual rather than structural and can happen during shipping etc.
I have seen a few with that issue but with a new CS guitar I would return it.
Note though that any guitar generally is not under guarantee for this or any paint type defect assuming it happens after purchase ... depending on your country's consumer guarantees act :D


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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Tue Mar 05, 2019 4:17 pm
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Thank you for all answers! Finally I returned the guitar but I'll have to wait 8 months to have a new one....really sad :-(


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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Tue Mar 05, 2019 4:41 pm
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Only eight months?

Consider yourself lucky.

jimmy_james wrote:
Visual rather than structural and can happen during shipping etc.
I have seen a few with that issue but with a new CS guitar I would return it.
Note though that any guitar generally is not under guarantee for this or any paint type defect assuming it happens after purchase ... depending on your country's consumer guarantees act :D

Prior to the FMIC era I never saw a single instance of a cracked neck pocket on a new Fender instrument -- not when it was Fender Electric Instrument Company nor during the much-maligned reign of CBS as Fender Musical Instruments.

Arjay

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"Here's why reliability is job one: A great sounding amp that breaks down goes from being a favorite piece of gear to a useless piece of crap in less time than it takes to read this sentence." -- BRUCE ZINKY


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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Wed Mar 06, 2019 2:57 am
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Retroverbial wrote:
Only eight months?

Consider yourself lucky.

jimmy_james wrote:
Visual rather than structural and can happen during shipping etc.
I have seen a few with that issue but with a new CS guitar I would return it.
Note though that any guitar generally is not under guarantee for this or any paint type defect assuming it happens after purchase ... depending on your country's consumer guarantees act :D

Prior to the FMIC era I never saw a single instance of a cracked neck pocket on a new Fender instrument -- not when it was Fender Electric Instrument Company nor during the much-maligned reign of CBS as Fender Musical Instruments.

Arjay


So there is a plus side to the neck pocket being so much larger than the neck. :wink:

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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Wed Mar 06, 2019 3:01 am
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PaulD75 wrote:
Thank you for all answers! Finally I returned the guitar but I'll have to wait 8 months to have a new one....really sad :-(


I think that was the right thing to do as it would otherwise annoy you every time you picked up the guitar.

8 months does seem like a long time but I guess it is relative to when they produce the next batch of that specification.

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Post subject: Re: New Jeff Beck Custom Shop 2018 paint crack
Posted: Wed Mar 06, 2019 3:03 am
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John Sims wrote:
PaulD75 wrote:
Thank you for all answers! Finally I returned the guitar but I'll have to wait 8 months to have a new one....really sad :-(


I think that was the right thing to do as it would otherwise annoy you every time you picked up the guitar.

.



+1
Each day of your life..... :(


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