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Post subject: Re: Brand New Strat is 6 Years Old?
Posted: Mon Dec 25, 2017 7:17 pm
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Joined: Thu Oct 31, 2013 8:44 pm
Posts: 43
strayedstrater wrote:
Fender USA Customer Service:

1-800-856-9801 (USA Toll Free)

1-480-596-7195 (International)

https://support.fender.com/hc/en-us/art ... -Relations

I don't know if you can connect to that link from Australia. In that link, there's another link to contact them via email, but it doesn't show the email address. (?????)


Thanks for this info. I have been able to get through to them and have made an enquiry regarding made/built/assembled/created dates and my serial number.

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Fender Supersonic 22 - Hot Rod Deluxe + 1x12 cab - Hot Rod Junior - Strat Plus 1990, American Std. Tele - American Std. Strat - Deluxe Roadhouse Strat - Classic Player 50s Strat - Jimmy Vaughan Strat -Fender acoustic


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Post subject: Re: Brand New Strat is 6 Years Old?
Posted: Tue Dec 26, 2017 5:03 am
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Joined: Thu Oct 31, 2013 8:44 pm
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Today I had an interesting thought...

Over the last few months I have noticed that many of the big Fender retailers in Australia have been advertising exclusive access to a limited numbers of Japanese models and I have noticed some strange stock in the local stores e.g. A brand new from Fender AU 2014 channel bound special edition Strat. The store confirmed it was straight from the AU distributor but was old stock they got from somewhere and were doing a special price on it.

Now I'm suspecting maybe a distributor from another Asian/Pacific country has closed down and Fender AU has got hold of lots of old stock. That's fine as long as it is being sold as old stock and they are up front about it. Palming off 2011 guitars as 2017s is certainly not on!

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Fender Supersonic 22 - Hot Rod Deluxe + 1x12 cab - Hot Rod Junior - Strat Plus 1990, American Std. Tele - American Std. Strat - Deluxe Roadhouse Strat - Classic Player 50s Strat - Jimmy Vaughan Strat -Fender acoustic


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Post subject: Re: Brand New Strat is 6 Years Old?
Posted: Thu Dec 28, 2017 6:55 am
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Location: Denver, CO, USA
US Customer Service usual responds quickly. Of course this is a holiday week so they may be short-handed.

And lots of people got new guitars for Christmas and Hannukah so they may be fielding more questions than usual.


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