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Post subject: Cannot enable cloud presets
Posted: Sun Jul 07, 2019 3:55 pm
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Hopefully someone can help: my Mustang GT40 is registered, I have the Tone app, and everything works, except I am unable to enable cloud presets. I go to the option on the amp, grab the code from tone.fender.com, and enter it, but I never get the “next” or “done” option for the top button — instead it just stays as “back.” I have tried about a dozen times, have reset the amp, uninstalled and reinstalled the app, and no matter what, it’s not letting me submit my code.

Has anyone else dealt with this? Is there a solution?


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Fender Play Winter Sale 2020
Post subject: Re: Cannot enable cloud presets
Posted: Sat Oct 26, 2019 9:28 pm
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I had the same issue. With later firmware the 'done' button on the screen has been replaced with the physical 'save' button (above the physical 'menu' button). The 'save' button lights up after the first character is entered. Once you have completed entering the code just hit the 'save' button.


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