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Post subject: GT100 no wifi
Posted: Sun Oct 07, 2018 5:36 pm
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Amp jumps back to preset 01.
Firmware is 1.3.5
wifi meets all of the criteria recomended by Fender Support.

Any suggestions?


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Post subject: Re: GT100 no wifi
Posted: Wed Oct 24, 2018 8:24 pm
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I just went through this and literally just got it somewhat resolved today. I did a factory reset on my GT40 to wipe the slate clean to get the 2.0 update and the new presets. When it came back up it was on 1.3.x firmware and would not let me add a WiFi network. Did the exact same thing as you describe, scans for networks then returned to preset 01. I tried all the online suggestions from the Mustang support website and finally opened a ticket. I tried every suggestion they provided and nothing worked. My fix is not practical for most as I live about 10 miles from the Fender HQ. I was asked if I could bring the amp to the Fender 'Mothership" where they applied a little mojo and got me updated to 2.0. The kicker is when I brought it home, I still can't connect to my own Wifi but at least now that it's on 2.0 I can use the Tone app again and get cloud presets and such.

One thing I was told today was WiFi networks that have media streaming devices (Roku, Fire Stick, etc.) have given the amp WiFi settings some trouble. I have 5 such devices on my WiFi so tomorrow I'm going to try powering them all down and then scan for WiFi. I'll let you know what I find. I still have my issue open with Fender support and I've let them know I'm still not able to connect so I'll pass along any other suggestions they provide.

Cheers,

AJB

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Post subject: Re: GT100 no wifi
Posted: Tue Oct 30, 2018 10:46 am
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I had a USB cable I was using to run the Utility patch which didn't work. Received one from Fender today, reran the patch and the same end result. Amp still jumps back to preset 1 when trying to set up the WIFI.


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Post subject: Re: GT100 no wifi
Posted: Tue Oct 30, 2018 6:48 pm
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I've had situations where I had unstable wifi when the router is very close.
I turned down the radio power of the router and it was much better.


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Post subject: Re: GT100 no wifi
Posted: Thu Dec 06, 2018 8:01 pm
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updated the wifi router firmware and that fixed it.


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Post subject: Re: GT100 no wifi
Posted: Fri Dec 07, 2018 6:46 am
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Location: ʞɹo⅄ ʍǝN
paul109876 wrote:
updated the wifi router firmware and that fixed it.

so since October 30th, nobody at Fender thought to suggest that?


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Post subject: Re: GT100 no wifi
Posted: Thu Dec 27, 2018 10:26 am
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nope, This actually started a year prior when I bought the amp. Figured it out when i took the amp to a different location and it found the wifi there.


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