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Post subject: Upload Preset to Tone Community
Posted: Fri Sep 14, 2018 8:49 pm
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On my GT40, I have firmware 2.0.21 installed along with the Fender Tone App version 2.0.2 on my Android 6.0.1 phone. I can connect to my amp from the app, select presets, change presets, and download presets from the Tone community, etc. However, even though I'm logged in with my Fender Tone account, I can't upload my presets to the Tone community. I see the upload icon, but it appears to be disabled (or grayed out). I tried tapping it anyway and it doesn't do anything.

Is there something else I need to do to upload a preset? Or, any ideas why this isn't working?

Matt


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Post subject: Re: Upload Preset to Tone Community
Posted: Tue Sep 18, 2018 6:34 am
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I received a response from Fender Support on this issue. If the upload icon is disabled, make any kind of change to the preset and re-save. After doing so, the upload icon will become enabled and uploading does work.

Full response from Fender:

"This appears to be a bug with presets created before the update. We are working on a fix for this, but in the meantime the workaround is to just go into the preset and make any small edit, then save it and it should let you upload."


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