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Post subject: Mustang GT 40 Amp - not turning on, but LCD display lighting
Posted: Mon Jul 02, 2018 12:47 pm
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Earlier today, my Mustang GT 40 amp seemed to turn off while I was playing.


I turned it off from the rocker switch, then a couple of hours later tried to turn it back on.


It won't come back on (the "Mustang GT" logo doesn't appear) - and my guitar doesn't sound


- but strangely the LCD panel does light up (although remains black, if that makes sense).


I tried the factory reset options.


Before I contact the retailer for a replacement, is there any solution/s I can try for this?


Thanks


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Post subject: Re: Mustang GT 40 Amp - not turning on, but LCD display ligh
Posted: Mon Jul 02, 2018 1:44 pm
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Hi makarastar,

Please contact our customer support at consumerrelations@fender.com so they can troubleshoot and help with a resolution.


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Post subject: Re: Mustang GT 40 Amp - not turning on, but LCD display ligh
Posted: Mon Jul 02, 2018 2:04 pm
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Thanks, Josh - I've contacted them on that address, and hope they respond quickly as I would prefer not to go through the hassles of having this amp collected / replaced.


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Post subject: Re: Mustang GT 40 Amp - not turning on, but LCD display ligh
Posted: Thu Jul 12, 2018 3:15 pm
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I ended up getting the retailer to replace the faulty one

(Fender also said they won't be able to diagnose the fault without having the unit in their hands).

Please consider this thread closed.

Thanks.


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