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Post subject: Problem downloading presets
Posted: Wed Jan 24, 2018 6:55 pm
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I am having a problem downloading presets using the Fender Tone app to my GT100.

I downloaded the Android Tone app to my phone.

I have wifi and bluetooth enabled on the amp and on the phone.

I went to the Tone website and did the "set up amp". I got the activation code, and entered that in on the amp in the "Cloud Presets" section. I put in the code, and then clicked the button for "Done". Never got any kind of a confirmation.

When I run the Tone app, I can see the amp is connected.

I find a preset that I want, and click the green "ADD" button. According to the tutorial video, the ADD button should change to OPEN, but it doesn't. It looks like a window pops up and disappears quickly.

what am I missing?


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Post subject: Re: Problem downloading presets
Posted: Sat Jan 27, 2018 11:56 am
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Exactly same bug for me, though it has worked once or twice. But since yesterday, I have the same issue.
On top of that, some presets duplicate on the amp.

Please post here if you have a solution, thanks.


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Post subject: Re: Problem downloading presets
Posted: Sun Feb 04, 2018 1:17 pm
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Exactly same bug for me.


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Post subject: Re: Problem downloading presets
Posted: Tue Feb 06, 2018 4:58 am
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I had to remove the app and re download it, that fixed the issue.


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Post subject: Re: Problem downloading presets
Posted: Tue Feb 13, 2018 2:07 am
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Hi fender,
I too am unable to download band tracks to my pc.
I get to the list of band tracks OK, when I select one to download, I move to the specific page for that track OK, but the download button is greyed out and wont let me proceed.
Downloading presets for my mustang amp works fine, I just have the problem with the band tracks.


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Post subject: Re: Problem downloading presets
Posted: Wed Mar 20, 2019 12:49 pm
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Joined: Wed Mar 20, 2019 12:43 pm
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sorry you're having issues!

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