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Post subject: MGT-4: No Reaction at all
Posted: Thu Dec 14, 2017 4:10 am
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I'm using a GT100 and a MGT-4 at rehearsal.

Last night it happens again twice. The foot-switch doesn't change presets, no matter how often or long you step on whatever knob you try. The only thing happens after a while, it jumps to sound no. 1. No chance to go live with this.

Just imagine: Stop singing, stop rhythm guitar, step on MGT-4...two, three... , start solo on "and three"...
...no overdrive, no echo, no volume ...

You've got to change the sound at the GT, then every thing works fine again.

I've changed the cable to a shielded, but that doesn't help.

I like the idea, to have the control by a 2-wire bidirectional bus. So I hope, it's a problem in the software.

If it works fine, but it is also a thing to adapt: If you push a button, of course you take a look to the MGT. The sound changes immediately. This is truly first aim. But the unchanged display doesn't give your eyes the feedback of success.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Dec 14, 2017 7:46 am
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Are you on the latest firmware? Because mine has done that since day one but recently stopped and i think it stopped due to the latest firmware.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Fri Dec 15, 2017 3:28 am
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oczad wrote:
Are you on the latest firmware? Because mine has done that since day one but recently stopped and i think it stopped due to the latest firmware.


Thank you for your reply.

This amp arrived at the early November and one of the first things made, was the wifi connect with update to

Version 1.5.20 (Oct 9, 2017)

And from the beginning on the MGT-4 sucks, when you least expect it.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 19, 2018 3:00 am
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I'm giving the intermediate state of my issues:

Sending in the MGT4 results in getting back a brandnew one. Still making the same trouble.
Sending in the GT100 comes back with newer firmware (sorry, I've missed that). Still making the same trouble.

Now I've sent back both, amp and footswitch. I hope, Fender will notice: This mistake appears only casually. But it makes this setup unusable. Even on rehearsal.

BTW: For someone else this could be very anoying, if one buys a MGT4 after the warrenty-period of the GT.

My dealer expects, Fender will send a new GT at last, if no solution found. It means: If it fails again, I've to send the amp only one more time back, then a new one will come.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 19, 2018 9:46 am
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I had 2 GT100's, one fender took back. Been thru every update, numerous restores, etc. Mine still did this kind of thing. It just did it worse at certain times than others and displayed different symptoms at some times than others. This IMO is a design flaw, and at the Vguitar there are a lot of techie types that are knowledgeable about this sort of design and midi and all those things. And they have said this design is flawed. I have to agree because i have never seen mine work right ever thru all the updates and restores in 2 GT's i've owned. At times certain things worked while others didn't. The exp pedal has NEVER worked properly with it even once. So IMO it's a flawed design that fender will never admit to for obvious reasons. Can you say "recall"? They are stuck with it till they release a V2 GT at which time i think it would be unthinkable for them to release it with the same switching system. But i wouldn't want to wager.

Fender: sorry to be such a thorn in your side. I imagine my name is a source of jokes and hatred at fender at this point. But i LOVE fender ! I However just think without people voicing the truth things just don't change. I love fender guitars and will play nothing else. I love certain fender amps too. But like i love fender, you should love your customers enough to be straight with them on things like this and do the right thing whatever that may be. We trusted you and gave you our $. Give us some respect for that $ and do the right thing. This amp needs fixing ! Im speaking for the owners, as i have moved on due to the many issues i have had. But regardless, right is right.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 19, 2018 12:14 pm
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Has it occurred to anyone that Fender doesn't know how to fix this? This is new territory for them, this amp modelling thing. They have made a few stabs at it in the past, not very successfully. I get the impression that they are out of their depth. Their tube amps were designed in a bygone age by people who knew what they were doing. Those tube amps are still their bread and butter. Meanwhile, the 21st century happens along, shock horror. All the real amp designers have retired. Know, we have people who don't really get it and a marketing department flying by the seats of their pants. It is the downward spiral that the people at the top refuse to acknowledge. Why, in this day and age, is it not possible to design a compelling new guitar or amplifier? They are clutching to the past and bereft of any fresh new ideas.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 19, 2018 12:28 pm
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stratocaster1983 wrote:
Has it occurred to anyone that Fender doesn't know how to fix this?

I think that has probably occurred to everyone at this point.

I don't think it's beyond their abilities to come out with a good quality modeling product. But they have to seek out the right help. You know what would happen if a group of computer programmers tried to build a guitar amplifier without some outside help? Probably nothing good. It's going to take a collaboration to make it happen. I think a couple of companies have been successful creating a good modeling amp platform. There are 2 that come to mind, and I can't imagine either happened without outside help, or creating an (expensive) internal team of programmers. Not one guy with a laptop. A whole department of highly qualified programmers working together.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 19, 2018 1:28 pm
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Yep, it's pretty obvious they don't. Certainly wasn't my intention to suggest they do. I just want them to admit it and find people that DO know how to fix it and do it. Is it really too much to ask that they sell non broken products and that when they do they make good on it ? Outsourcing talent may be expensive but they owe it to thier customers, many of whom are kids that mowed lawns for 2 years to buy an amp.

ghost_of_strings wrote:
stratocaster1983 wrote:
Has it occurred to anyone that Fender doesn't know how to fix this?

I think that has probably occurred to everyone at this point.



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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 26, 2018 8:14 am
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Today the GT100 came back. Undone.

The shop asks for a video with the mistake.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Thu Apr 26, 2018 11:17 am
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QiuxX wrote:
Today the GT100 came back. Undone.

The shop asks for a video with the mistake.

Shop do not like to tell you they can;'t fix something for several reasons that should be obvious. They certainly won't tell you it;s a design flaws for more obvious reasons. But thats what it is and thats why you won't be able to get it fixed. It will likely work better at times than at others depending on where u r using it and what things nearby may interfere. But as i think i mentioned already, theres a lot of techie types who know the GT's switching circuit and have said it's a flawed system that can't be fixed without a total redesign. It's one of several reasons i moved on from the GT.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Fri Aug 03, 2018 8:02 am
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Used my GT 200 at practice for the first time this week. My MGT-4 did the same thing. A couple of times. If I rebooted it (pulled the cable, then plugged it back in), it worked. If I changed the preset at the amp, it worked. However, in a live setting, this is not going to work. In my case, it had to do with switching banks of sounds up or down.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Wed Aug 08, 2018 1:25 am
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tdkguitarman wrote:
Used my GT 200 at practice for the first time this week. My MGT-4 did the same thing. A couple of times. If I rebooted it (pulled the cable, then plugged it back in), it worked. If I changed the preset at the amp, it worked. However, in a live setting, this is not going to work. In my case, it had to do with switching banks of sounds up or down.


What firmware do you run, because in

"Version 1.6.37 (June 11, 2018)

Footswitch Reliability Improvements "

were made.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Wed Aug 08, 2018 7:35 am
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With the v1 Mustang amps, I tried using a different wire than they supplied with the pedal and had bad results. If you're not using the factory supplied cable, give that a try.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Wed Aug 08, 2018 7:37 am
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ghost_of_strings wrote:
With the v1 Mustang amps, I tried using a different wire than they supplied with the pedal and had bad results. If you're not using the factory supplied cable, give that a try.


I tried both, factory and a way better shielded. Doesn't matter.


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Post subject: Re: MGT-4: No Reaction at all
Posted: Wed Aug 08, 2018 1:05 pm
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Since the wire is most likely ruled out (unless everyone with the same problem all got bad wires), IMO it sounds like a physical defect, not a firmware problem. Unless there are a lot of people who don't use a pedal, or don't complain about it because they don't use it live. It just seems like there would be a lot more people with this problem if it could be fixed with a firmware update.

I think they should have just swapped out your amp for a new one. Keep the paying customer happy and whatnot. :roll:


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