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Post subject: Problems interacting with iPhone
Posted: Fri Jul 28, 2017 5:44 am
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Joined: Sun Jul 09, 2017 1:02 am
Posts: 1
Hi folks!
Hope you're doing well.

I have some problems interacting with iPhone. I do really like my new amp and all features, but some troubles are disappointing a bit.

The first thing is the presets list synchronisation. Because of something they are different (107 in the amp and 109 on iPhone) and I'm not sure there's ability to force them be synced. Be that as it may, selecting preset in the phone points to a wrong one in the amp (usually previous one). It's happening from say the 30th preset, so it doesn't really make any sense.

The second appeared relatively recently. When I try to add or delete preset on my phone it tells that I need to update the amp firmware and, hence, functionality is limited. Sounds quite reasonable, but the amp tells he's up to date. I've also tried reinstall the app and even updated iOS, but my last hope if some one could give me any advice how to handle with issues.

Any help will be much appreciated!


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Post subject: Re: Problems interacting with iPhone
Posted: Fri Jul 28, 2017 6:44 pm
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Joined: Sat Dec 13, 2014 6:18 pm
Posts: 141
Definitely sounds like the amp needs an update; the amp-and-app-not-in-sync was fixed in a prior firmware and app update. Recommend you do the full firmware update process, where you simultaneously hold down the encoder button and the middle right-side-of-the-screen button when powering up the amp. This downloads the full firmware update instead of the changes-only update.


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