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Post subject: Can't update firmware
Posted: Wed Jul 26, 2017 3:23 pm
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I can't seem to update firmware on my GP100. I've tried both straight update (pushing rotary and power) and the full update (middle left button, rotary and power) and all I get is either "server unavailable" or it starts to download and the stops and says "update failed". I've tried at least 20 times and i know my wifi signal is good. Any ideas?


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Post subject: Re: Can't update firmware
Posted: Wed Jul 26, 2017 3:55 pm
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It;s an issue with the server it's on. I went thru this with them this morning and even they (fender) couldn't update. So thier guys are looking at it but the server is a host, not at the fender facility so i suppose the host will have to look at whats going on with that server. We just have to wait till they get it fixed.


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Post subject: Re: Can't update firmware
Posted: Wed Jul 26, 2017 4:44 pm
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OK, thanks for the reply, I'm just glad it's not my amp!


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Post subject: Re: Can't update firmware
Posted: Wed Jul 26, 2017 10:55 pm
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Same here... I hope they resolve this soon.


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Post subject: Re: Can't update firmware
Posted: Thu Jul 27, 2017 6:22 pm
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Server is back up.


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Post subject: Re: Can't update firmware
Posted: Thu Jul 27, 2017 8:05 pm
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This is why I'd like to be able to perform FW updates via USB and a PC. In addition to working around server issues, it should allow one to down grade the FW to an earlier version in case there is a problem with the latest update.


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Post subject: Re: Can't update firmware
Posted: Thu Jul 27, 2017 8:52 pm
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It would also allow for the creation and sale
of custom firmware releases, that address
stringed instrument niches, brands, styles, and cultures
throughout the music world. China alone probably has
more types of stringed instruments, than Fender has guitar models.
with India not far behind.

You could even expand to hardware/firmware bundles
to address custom tunings, even micro-tunings, beyond
Variax and Roland offerings. Computerized pickups that re-interpret
the good, good, good....good vibrations... from 6 old strings

And then, where are the Floor and Headless versions of GT?
Should they re-appear, you could even develope a cab, pickup,
and firmware bundle just for a 'world' instrument that most
pickers would find hard to pronounce, but might be the beez kneez in Peking.
yada yada yada, babeee.


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Post subject: Re: Can't update firmware
Posted: Thu Jul 27, 2017 9:45 pm
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I said it before and i agree. I think wifi updating it ridiculous. It causes what could end up at some point rendering your amp useless either at the wrong moment or permanently should fender at some point stop hosting the file or at least abandoning any serious maintenance of it. For many reasons i also feel the bluetooth and tone app features are detrimental to the amp's ability to be a great guitar amp. They should have left all the junk to the 40 because it's a practice amp and not the 100/200 which should be focused on live use rather then becoming a home entertainment unit.


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Post subject: Re: Can't update firmware
Posted: Fri Jul 28, 2017 1:10 am
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Fender's CEO is Andy Mooney. Maybe an open letter to him would get some action. I don't know if he is aware of all the negativity that is abound regarding the Mustang GTs and perhaps it should be pointed out to him.

The Mustang GT range has great potential and could be seen as the foundation of future guitar amplification but some bad decisions have been made in its development. I don't know if it is marketing or engineering that is to blame, perhaps a bit of both, but there must be someone responsible.

Was it launched too early? Was it not given sufficient resources? Did someone seriously misjudge the market? These are questions that Mr Mooney should be asking. He seems to be on the side of musicians in this article - https://reverb.com/uk/news/interview-ceo-andy-mooney-on-keeping-fender-at-the-top-of-the-industry


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Post subject: Re: Can't update firmware
Posted: Fri Jul 28, 2017 8:56 am
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stratocaster1983 wrote:
Fender's CEO is Andy Mooney. Maybe an open letter to him would get some action. I don't know if he is aware of all the negativity that is abound regarding the Mustang GTs and perhaps it should be pointed out to him.


I doubt that will help unless sales for the GT are not good, and the rep i've been talking to told me it's doing well. I know you're thinking he's telling me that for obvious reasons, but trust me, he has agreed with many thing i have said that are not biased towards the GT/fender. He's been very honest with me in that regard. In fact u may be surprised at some of the things he's agreed with. But that will remain something you'll just have to trust me on out of respect for his honesty with me rather than to cite specifics. In any case, assuming sales are indeed good, thats the deciding factor for them as to whether to go above and beyond in satisfying the few online consumers who are asking for this and that. In short, my reading on them from my 2 months or so worth of communication with fender is that they will address overwhelming negative responses from all sources but anything beyond that is done on the basis of how much "free time" they have. I'm sure theres also a little "we probably should have done this" going on too as they play with it and realize certain deficiencies for themselves.

But i doubt contacting the CEO will have any effect unless the sheer number of responses was undeniably important. Those of us online that are talking about all the issues are a tiny fraction of GT consumers compared to the majority which are almost surely kids who like gimmicks and crazy sounds much more then footswitch functionality and tone. That's why (and i also get this from my communications) they are focusing mostly on the tone app and bluetooth etc. In fact i was told the upcoming update will be all about that and nothing else. So the consumer that steers fender's efforts is surely the 17 year old who splits his free time between gaming and playing with the GT in his bedroom.

If you really want to have some influence at least with actual issues, call a fender rep on a regular basis and report your issues and desires to him. Regular communication with them is the only way they will listen to us in regards to things other then what thier marketing targets want. They actually included one thing in the last update due to my input, and it was something no one else has mentioned to them or that i have seen on any of the forums. But it was a bug, and they WILL look into those even if you are the only one thats noticed it. But you must call them. Features, not so easy, but calling is infinitely more effective than emailing. It's not even close.


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Post subject: Re: Can't update firmware
Posted: Fri Jul 28, 2017 5:11 pm
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I think the GT was designed by the accounting department. It shows everywhere as has been pointed out: Cheap cloth grill material; cookie cutter stamped out Fender logo; plastic everywhere else; software glitches that should have been caught in any normal beta testing, but that costs money; shorter warranty. It is a cheap amp both ways round and Fender should be embarrassed for releasing something like this. What could have been a world class amp if they would have improved on the prior Mustang became a design for lowest possible cost build and support.


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Post subject: Re: Can't update firmware
Posted: Fri Jul 28, 2017 6:43 pm
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CharlesW wrote:
I think the GT was designed by the accounting department. It shows everywhere as has been pointed out: Cheap cloth grill material; cookie cutter stamped out Fender logo; plastic everywhere else; software glitches that should have been caught in any normal beta testing, but that costs money; shorter warranty. It is a cheap amp both ways round and Fender should be embarrassed for releasing something like this. What could have been a world class amp if they would have improved on the prior Mustang became a design for lowest possible cost build and support.

Yes that and in a nut shell.

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Post subject: Re: Can't update firmware
Posted: Fri Jul 28, 2017 7:19 pm
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What is happening to companies across the board and no pun intended is that the people at the top allow themselves to literally steal money legally for themselves and drive a great company into the ground because of the lack of resources for proper product development.

Fender like Gibson like PRS are hurting big time and bankruptcies and the goons in the WH are giving great examples to our Boy Scouts, Girl Scouts and people across the world that the love of money rules everything.

A very sad commentary in today's world. I have seen great companies utterly reduced to rubble within just a few years and then the bankruptcies, buyout and the many layoffs with whole families hurt deep.

Pitiful shame. This CEO from Nike needs to be fired big time. Maybe he was thinking running shoes and a quick buck but this release has hurt Fender's brand and anybody that says otherwise doesn't understand the concepts like bait and switch and not delivering what they say they are delivering and I have been a Fender fanboy and fanman for decades and one of their biggest customers along with tens of thousands of dollars spent.

Please tell me of a product line from a major company that refuses to deliver in so many ways. Two year warranty my arse; I have never bought a Fender amp with less than a five year warranty and please don't try to pull the wool over my eyes.

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Post subject: Re: Can't update firmware
Posted: Fri Jul 28, 2017 8:11 pm
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There could be a big shake up at hand. Guitar Center, Sweetwater, Sam Ash...are all struggling with heavy debt. Guitar Center, reportedly, the biggest customer of companies like Fender and Gibson has a very large problem - see link below. Say Guitar Center filed bankruptcy...could Fender, Gibson... companies take the hit to their accounts receivables, do they have other assets tied to GC...it would be a big domino effect and lots of people lose all because of th Mustang GT :roll:

https://www.bloombergquint.com/markets/ ... r-new-lows

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Post subject: Re: Can't update firmware
Posted: Sat Jul 29, 2017 1:43 am
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CharlesW wrote:
I think the GT was designed by the accounting department. It shows everywhere as has been pointed out: Cheap cloth grill material; cookie cutter stamped out Fender logo; plastic everywhere else; software glitches that should have been caught in any normal beta testing, but that costs money; shorter warranty. It is a cheap amp both ways round and Fender should be embarrassed for releasing something like this. What could have been a world class amp if they would have improved on the prior Mustang became a design for lowest possible cost build and support.


Yes, the Mustang GTs are built to a price point. There is nothing wrong with that whatsoever. Look at the Fender guitar range and the huge range of price points for the ubiquitous Stratocaster. If there's a hole in the market, fill it. You might turn up you nose at the low end Squires but there are kids out there that have to start somewhere. It's the same with amplifiers. The GTs are great value for money. If they don't meet your expectations, spend more. It's as simple as that.


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