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Post subject: Frozen GT 100
Posted: Wed Jul 12, 2017 8:07 pm
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This evening, I turned on my GT 100, only about an hour after having played through it with no problem. It displayed the Fender logo, then "MUSTANG GT" as always. But it froze there and would go no further. I turned off the power & restarted. Same thing. I unplugged it for 15 minutes, restarted. No difference. I did a Force Update. It went through the motions as if the update successfully completed, but when I restarted again, same thing. Frozen on "MUSTANG GT". I've let it sit for as long as 20 minutes with no change
Throughout, my 4-button footswitch displayed "u-3" if that means anything. Thinking back, I can't for the life of me remember what the footswitch display usually says during a normal startup.
I'm running the very latest firmware. What do I do now?


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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 6:06 am
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JudsonGrove wrote:
Throughout, my 4-button footswitch displayed "u-3" if that means anything. Thinking back, I can't for the life of me remember what the footswitch display usually says during a normal startup.
I'm running the very latest firmware. What do I do now?


Mine also shows u-3, so that is normal. Try this, but I fear all your edits might be gone afterwards:

Thanks to OCZAD: The following is not for GT-40, but older versions of modelling-amps!
How do I reset my Fender Mustang modeling amp to the default settings?
Article #1726851 Updated on Jun 22, 2017 at 8:17 PM
1. Power the amp off.
2. Press and hold Exit while turning it on.

Keep the Exit button held down until the button’s light goes out.


Last edited by SpinnerDeluxe on Thu Jul 13, 2017 6:59 am, edited 2 times in total.

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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 6:44 am
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Thats for the old mustang. The GT doesn't even have an exit button. What he needs to do is a restore which loses his settings but also restores the original firmware. Hold down the FX and top layer buttons at the same and turn on the amp and hold them for at east 5 seconds. If that works then u can update as normal. If that doesn't do it then you're going to have to contact fender for a warranty case because it will likely be a hardware issue. Al the proceedures for updating and restoring are at the end of the mustang GT PDF manual.

SpinnerDeluxe wrote:
JudsonGrove wrote:
Throughout, my 4-button footswitch displayed "u-3" if that means anything. Thinking back, I can't for the life of me remember what the footswitch display usually says during a normal startup.
I'm running the very latest firmware. What do I do now?


Mine also shows u-3, so that is normal. Try this, but I fear all your edits might be gone afterwards:

How do I reset my Fender Mustang modeling amp to the default settings?
Article #1726851 Updated on Jun 22, 2017 at 8:17 PM
1. Power the amp off.
2. Press and hold Exit while turning it on.

Keep the Exit button held down until the button’s light goes out.


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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 8:26 am
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Yeah, I'd already consulted the manual. It may come down to a restore, but I'd prefer not to lose all my presets. I've emailed Brad. Maybe he or someone else at Fender has a better way. Meanwhile, I'll keep my fingers crossed and grind my teeth. Thanks for the suggestions.


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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 9:09 am
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JudsonGrove wrote:
It may come down to a restore, but I'd prefer not to lose all my presets.

With the older mustang models you can use Fender Fuse to run a backup of your presets and then restore the backup after you reset the amp. Is that no longer an option?

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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 2:49 pm
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JudsonGrove wrote:
It may come down to a restore, but I'd prefer not to lose all my presets.


This is exactly the reason why we need Fender to adapt the FUSE software to work with the GT series amps, so we could save our presets to PC or MAC.


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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 4:16 pm
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Agreed. Ability to back up presets would be nice.
Got on the phone with Fender. Ended up doing the Recovery procedure, restored the original firmware & waved bye-bye to all my presets. Amp is working fine now, but I have some work in front of me re-creating 20 or so presets. Not a disaster, but irritating.
Kudos to the Fender help folks, who were very helpful. But hey, development guys: Please keep at it and work out those bugs.


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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 5:14 pm
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Brad told me they are looking at doing a PC app to save presets but it's not in rock yet. They want to however so i imagine it'll happen. They can't be so clueless not to realize the necessity of a backup solution. I just hope it works on PC because i don't have a cell, at least not one i can use for that.


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Post subject: Re: Frozen GT 100
Posted: Thu Jul 13, 2017 7:19 pm
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Let me get this straight. Any time you need to recover the amp, you lose all your work? There is literally no way to back up your settings other than writing them down? :shock: I'm so confused about how they intended this amp to be used. I guess it's not intended for gigging. But then why make a higher-watt version?

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Post subject: Re: Frozen GT 100
Posted: Fri Jul 14, 2017 12:38 am
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strings10927 wrote:
Let me get this straight. Any time you need to recover the amp, you lose all your work? There is literally no way to back up your settings other than writing them down? :shock: I'm so confused about how they intended this amp to be used. I guess it's not intended for gigging. But then why make a higher-watt version?


All true. And even worse: I got the GT-40 just for a practice amp, as intended. But even for that non-critical purpose I would not like to lose my playlist and amp-tunings!


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Post subject: Re: Frozen GT 100
Posted: Fri Jul 14, 2017 6:28 am
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strings10927 wrote:
: I'm so confused about how they intended this amp to be used. I guess it's not intended for gigging. But then why make a higher-watt version?


Really? Why? It's obviously intended for gigging w/o a doubt, but why does this have anything to do with whether it's intended for gigging? Are tube amps all not intended for gigging? I mean, most great tube amps have one channel and when you get to the gig you usually have to set the knobs. What if you have GT and have to recreate the settings for one great patch? How much work is that? i can recreate my fav patch in 1 minute and any others i want giving me a number of sounds should i need to. In fact, you'd have to tweak them to the room anyways. So hows that unusable for gigging when a tube amp has one or maybe 2 channels and no effects and also needs to be tuned to the room? I can recreate more than i need in a few minutes and end up with a MORE giggable amp than any tube amp, yet no one has ever called them not giggable. Not to mention the chances of losing your patches is extremely low in the first place. But should it happen at a gig, a few minutes and you have a lot more than any tube amp. Now I'M confused !


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Post subject: Re: Frozen GT 100
Posted: Fri Jul 14, 2017 6:40 am
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Let me give you an example:

I played in a production of the Broadway Musical "Rent".

There are some VERY specific sounds you need for that show. Specific effects which are actually notated in the score. If my amp sh*t the bed and dropped those presets right before Act 1, I think I would sh*t myself. And generally feeling that "I'm gonna sh*t myself" feeling right before you start a show does not translate to a good performance.

Based on the above, I would NEVER bring a Mustang GT to a gig. Now this one's a toy for home use.

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Post subject: Re: Frozen GT 100
Posted: Fri Jul 14, 2017 8:30 am
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Yeah, and what if your tube amp $@!& the bed by losing a tube or blows an internal fuse? My point is i see no reason to pick a certain possibility for failure and calling it non giggable when no amp on earth is any less likely to $@!& the bed at a gig. you can say well i need 20 patches for that kind of gig and you need absolute reliability, but that doesn't make it a non giggable amp, it makes it non giggable for YOU. But then so is any other amp. Name an amp and i can tell you where that one may $@!& the bed on you. Point is, you're calling it non giggable when no other amp i've ever heard of is any less prone to failure that might make it non giggable by your defination. People don't call guitars non giggable because they may break a string. they bring a second guitar. people also bring backup rigs. No rig is non giggable just because it may fail. I had my Mustang MIII 5 years and not once did it fail.

So your example is not only not the usual gig, but for that gig ANY am is by your definition non giggable. the GT is no less giggable than any other amp till we start seeing a ton of failures which we have not.


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Post subject: Re: Frozen GT 100
Posted: Fri Jul 14, 2017 9:41 am
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oczad wrote:
Yeah, and what if your tube amp $@!& the bed by losing a tube or blows an internal fuse? My point is i see no reason to pick a certain possibility for failure and calling it non giggable when no amp on earth is any less likely to $@!& the bed at a gig. you can say well i need 20 patches for that kind of gig and you need absolute reliability, but that doesn't make it a non giggable amp, it makes it non giggable for YOU. But then so is any other amp. Name an amp and i can tell you where that one may $@!& the bed on you. Point is, you're calling it non giggable when no other amp i've ever heard of is any less prone to failure that might make it non giggable by your defination. People don't call guitars non giggable because they may break a string. they bring a second guitar. people also bring backup rigs. No rig is non giggable just because it may fail. I had my Mustang MIII 5 years and not once did it fail.

So your example is not only not the usual gig, but for that gig ANY am is by your definition non giggable. the GT is no less giggable than any other amp till we start seeing a ton of failures which we have not.


The details of every tone, every take in my studio is written down on a "track take sheet" exactly for that reason. Eleven Rack will embed those details right into the recorded track, but we never rely 100% on that. When we mic up a "real" amp we make notes on settings of the amp, what speaker, mic position, pedals and pedal settings.

The same thing applies when I do gig, no matter if I am using a modeling amp, a rack mounted modeler, or a tube amp and pedals. Every set list has a list of settings that each of us keeps in a note book.

Technology for the most part is pretty reliable, and a lot of us have become remiss in simply documentation. Myself included.

Just my $.02

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Post subject: Re: Frozen GT 100
Posted: Fri Jul 14, 2017 11:19 am
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it's not so much the potential point of failure as the time required to recover from it. There's no perfect solution but I know a lot of tube amp players bring a caddy of spare tubes and fuses. And solid state amps? Pretty sure I could roll my Fender Ultimate Chorus down the stairs before a gig and it would sound the same. But opening up an app on a battery powered device and frantically reprogramming all my presets right before a gig? Lets just say ...diff'rent strokes for diff'rent folks.

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