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Post subject: Presets jump around while rotating encoder wheel
Posted: Mon May 15, 2017 6:15 pm
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While turning the encoder and browsing presets, at times the presets will jump several at a "click" of the wheel, and jump back and forth between a few even after the wheel has stopped rotation. Anybody else encounter this?

I have the latest firmware and Tone app installed.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Mon May 15, 2017 7:20 pm
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Yep, me too. Happened while I had Tone engaged. I thought maybe that was the problem, so I turned off Tone. Hasn't happened again with Tone off.
I think I'm not going to rely on Tone much until the software guys get it a little more polished. I'm hoping for a solid and robust app once it's debugged and fully developed. In the meantime, I like the GT 100 a lot.

GT100 firmware = 1.1.0
Tone ver. 1.0.1, build 418


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Tue May 16, 2017 12:20 pm
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I had a hunch that might be the issue...I will try it tonight and report back.

hoping these bugs can be worked out quickly...I'm really liking the tones I am getting out of the GT100.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Tue May 16, 2017 12:46 pm
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I don't use tone and its happened to me, tho not a lot. It was worse with the old V2 amp. I think in general encoders are just much too touchy. Maybe more expensive gear has better ones, but most gear i've had with them have done it to some extent. I think if the click detents were more solidly engaged it wouldn't happen. use to drive me nuts with the old am when ediiting and it would cause me to lose my settings and have to start again and not remember the changes i made that i was liking.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Tue May 16, 2017 1:07 pm
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I initially thought it was the detents, but the presets jump three or four at a time with 1 click...then back. It will settle on one, then randomly jump around without the wheel being touched.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Tue May 16, 2017 2:39 pm
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It still could be because if it doesn't make instant solid contact there can be multiple contacts made with a single click if the is intermittent contact during the tiny fraction of a second it's in motion. It;s the quality of the contact, or lack thereof. Not saying thats it, but it can be and i've witnessed it on many devices that used cheap encoders. I'm not even sure you can get quality encoders that would be priced such that a company would be able to afford them in gear in this price range. Probably talking a $20 or $30 item.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Tue May 16, 2017 5:47 pm
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Ok...I tried selecting presets using the encoder wheel while Tone app was off and the problem went away... I'll log this in the bug thread as this is clearly a App issue and not the encoder hardware.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Wed May 17, 2017 6:54 am
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I wouldn't say that its not that isn't a app issue only, but that the app just exacerbates it. Otherwise how would mine do it whe i don;'t even have/use the app? It just doesn't do it real often but it happens.


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Wed May 17, 2017 6:02 pm
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After more testing, this is a synching issue between the app and the amp. Changing presets while the app is connected can result in the presets jumping around while the app is synching with the amp. Would be grateful if others can replicate this...


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Post subject: Re: Presets jump around while rotating encoder wheel
Posted: Wed May 17, 2017 6:41 pm
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Quackerjack FDP wrote:
After more testing, this is a synching issue between the app and the amp. Changing presets while the app is connected can result in the presets jumping around while the app is synching with the amp. Would be grateful if others can replicate this...



Changing presets while the app is connected does NOT result in any jumping on my amp or app. My app has been working great today.


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