It is currently Mon Mar 16, 2020 9:26 am

All times are UTC - 7 hours



Post new topic Reply to topic  [ 7 posts ] 
Author Message
Post subject: Weird issue when switching presets in the tone app
Posted: Sat May 13, 2017 9:10 am
Offline
Hobbyist
Hobbyist

Joined: Sat May 13, 2017 8:41 am
Posts: 2
So has anyone had this problem? When I pick a particular preset in the Tone app, the amp switches to an adjacent preset in the list and then displays two copies of that preset (the wrong one) instead of the one I chose. I believe I chose "49 Leadcommunication" which then changed to "49 Country Deluxe" ImageIMG_1001 by Rick Matisak, on Flickr


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: Weird issue when switching presets in the tone app
Posted: Sat May 13, 2017 9:37 pm
Offline
Site Admin
User avatar

Joined: Sat Feb 17, 2007 10:40 pm
Posts: 2594
Location: Scottsdale, AZ
Just to ask the obvious - you're using the latest version of the app, correct? If so, let me know and I'll certainly pass this one along.

_________________
Director at Fender. Guitarist & guitar collector. All views/opinions expressed here are my own and not Fender’s.

Follow me on Instagram:
@brad_on_guitar

And on Facebook:
facebook.com/bradonguitar


Top
Profile
Post subject: Re: Weird issue when switching presets in the tone app
Posted: Sat May 13, 2017 11:13 pm
Offline
Hobbyist
Hobbyist

Joined: Sat May 13, 2017 5:26 pm
Posts: 10
I had an issue like this as well as several others after getting the amp home and updating the firmware. I talked to Fender on 5/8 and despite the firmware update acting like it succeeded and another attempt at updating said that I had the latest version, we wound up using the procedure for a failed a update which forces a full update. I also moved the amp closer to my wifi base station to do this procedure. After the forced update it worked flawlessly. The "misstepping" issue went away, deleting patches worked, etc. You might want to try this. The way to do this is to turn off the amp and hold the encoder button and the middle soft button at the same time and power on the amp. The screens you will see are just like it was doing the regular firmware update.


Top
Profile
Post subject: Re: Weird issue when switching presets in the tone app
Posted: Sun May 14, 2017 4:43 am
Offline
Hobbyist
Hobbyist

Joined: Sat May 13, 2017 8:41 am
Posts: 2
Yes, first thing I did was check for an app, and amp, update.


Top
Profile
Post subject: Re: Weird issue when switching presets in the tone app
Posted: Sun May 14, 2017 5:53 am
Offline
Hobbyist
Hobbyist

Joined: Sat May 13, 2017 6:30 am
Posts: 17
Same thing happened to me yesterday. Using the latest app and firmware.


Top
Profile
Post subject: Re: Weird issue when switching presets in the tone app
Posted: Sun May 14, 2017 12:06 pm
Offline
Hobbyist
Hobbyist

Joined: Sun May 14, 2017 12:02 pm
Posts: 1
Mine is doing the same. iPhone 7 with newest iOS. Newest Fender Tone update. And the newest firmware on the Mustang GT 200. Every time I select a preset it chooses the adjacent one in the tone app.


Top
Profile
Post subject: Re: Weird issue when switching presets in the tone app
Posted: Wed May 17, 2017 10:37 am
Offline
Hobbyist
Hobbyist

Joined: Wed May 17, 2017 10:33 am
Posts: 1
Seeing the same behavior with latest firmware. Going to try the suggestion to force a firmware update tonight and see if that helps.


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: