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Post subject: Case Warranty
Posted: Thu Aug 30, 2012 5:40 am
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Hello,

i live in france and bought my guitar there, yesterday my practicly un used Deluxe Gigbag decided to let me down by breaking the two traps that held it to my back. I would like to know if there is a warranty on the case so i could either change it or have my money back. I am kinda disappointed by the product because it actually hurt my guitar a little bit (doesn't that show that the case is somehow not working properly?)

thank you for your advices and answer to come :)
axel


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Post subject: Re: Case Warranty
Posted: Thu Aug 30, 2012 12:54 pm
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Salut, c'est la partie française du forum. Si tu veux, il y a les forums anglophones pour t'aider. Bienvenue quand même.

:)
:)
:)

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Tissan

*'52 Telecaster RI, '57 Stratocaster RI, Gibson ES175 RI, Washburn Hawk 1980, Epiphone Casino MIK 2000, 57' Deluxe Knotty Alder, BDRI ...*
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Post subject: Re: Case Warranty
Posted: Fri Aug 31, 2012 4:58 am
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traduction :)

j'ai acheter une guitare il y a de cela environ six mois, et les bretelles du deluxe gigbag, fournis avec la guitare ont lâchés alors que je n'avais quasiment jamais utilisé cette housse. ceci a malheureusement aussi endommager ma guitare (la housse a donc pas vraiment remplie ca fonction je dirais). je voudrais savoir si il y a une garantie sur la housse, pour qu'elle me sois remboursée ou échangée ou quelque chose du genre

merci pour vos réponses a venir
axel


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Post subject: Re: Case Warranty
Posted: Fri Aug 31, 2012 12:27 pm
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La règle est que tout matériel est garantie 1 ans. Donc ça devrait le faire.

:)

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Tissan

*'52 Telecaster RI, '57 Stratocaster RI, Gibson ES175 RI, Washburn Hawk 1980, Epiphone Casino MIK 2000, 57' Deluxe Knotty Alder, BDRI ...*
https://soundcloud.com/pierrou
http://www.youtube.com/user/Jazzenfamille


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Post subject: Re: Case Warranty
Posted: Sat Sep 01, 2012 3:08 am
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et donc je devrais contacter qui? le revendeur auquel je l'ai acheter ne prend aucune responsabilité concernant la housse, ni la guitare d'ailleurs

merci beaucoup de me repondre :)


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Post subject: Re: Case Warranty
Posted: Sat Sep 01, 2012 4:49 am
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Là je peux rien faire, peut être devrais tu contacter 50 millions de consommateurs ou une association équivalente.

:)

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Tissan

*'52 Telecaster RI, '57 Stratocaster RI, Gibson ES175 RI, Washburn Hawk 1980, Epiphone Casino MIK 2000, 57' Deluxe Knotty Alder, BDRI ...*
https://soundcloud.com/pierrou
http://www.youtube.com/user/Jazzenfamille


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Post subject: Re: Case Warranty
Posted: Sat Sep 01, 2012 1:16 pm
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Location: Paris France
axeln781 wrote:
et donc je devrais contacter qui? le revendeur auquel je l'ai acheter ne prend aucune responsabilité concernant la housse, ni la guitare d'ailleurs

merci beaucoup de me repondre :)

Taratata
On parle bien d'une guitare neuve..
C'est ton revendeur à qui tu dois t'adresser.
S'il refuse contacte Fender France qui lui expliquera...

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Post subject: Re: Case Warranty
Posted: Sun Sep 02, 2012 8:45 am
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J'aime le "taratata" :) :) :) :) :)

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Tissan

*'52 Telecaster RI, '57 Stratocaster RI, Gibson ES175 RI, Washburn Hawk 1980, Epiphone Casino MIK 2000, 57' Deluxe Knotty Alder, BDRI ...*
https://soundcloud.com/pierrou
http://www.youtube.com/user/Jazzenfamille


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Post subject: Re: Case Warranty
Posted: Sun Sep 02, 2012 12:33 pm
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bien j'ai acheter les deux ensembles il y a de cela 5 mois je crois, il m'a dit de "contacter Fender moi meme"... donc je ne suis pas vraiment avancé


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Post subject: Re: Case Warranty
Posted: Sun Sep 02, 2012 12:35 pm
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et pour contacter fender, une idée d'où je devrais m'adresser?


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Post subject: Re: Case Warranty
Posted: Sun Sep 02, 2012 3:27 pm
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frenchhotline@fender.com

:)

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Tissan

*'52 Telecaster RI, '57 Stratocaster RI, Gibson ES175 RI, Washburn Hawk 1980, Epiphone Casino MIK 2000, 57' Deluxe Knotty Alder, BDRI ...*
https://soundcloud.com/pierrou
http://www.youtube.com/user/Jazzenfamille


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Post subject: Re: Case Warranty
Posted: Wed Sep 05, 2012 10:33 am
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merci beaucoup :)


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