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Post subject: Mustang 1 v2 Fuse worked for the first day...
Posted: Sat May 24, 2014 10:26 am
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Then she crapped out and wouldn't initiate/start-up fuse anymore.Tried to re-install and it gets an error @ launch of silverlight and will not continue to install.No issues till I installed Ableton as far as I can tell.Firmware version 2.7.1. I've owned the amp for 1 day today.I like the amp a lot.Don't care much for fuse so far.About 5 settings downloaded.Maybe some were corrupted.Help?


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Post subject: Re: Mustang 1 v2 Fuse worked for the first day...
Posted: Tue Jun 10, 2014 1:00 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear Singlcut,


Thanks for your post. Sorry to hear your having issues with your Fender® FUSE™. I would recommend you follow the Uninstall and re-install of silverlight steps in the enclosed link.

Please follow Step 4 in it's entirety and let us know if that helps. Thanks and please let us know if we can assist you further.




http://support.fender.com/TSL/TSL%20Sup ... in_Mac.pdf


Regards,

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Mustang 1 v2 Fuse worked for the first day...
Posted: Wed Jun 11, 2014 11:13 am
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Thanks for your reply.I did this uninstall/install the day after I posted this and it worked.For some reason(maybe because I still run xp) this computer wanted me to manually start internet explorer,which I generally don't use...to make the fuse program work.It will not work with Firefox,so starting I.E. allows the fuse program to work fine now.Thanks for the help.


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Post subject: Re: Mustang 1 v2 Fuse worked for the first day...
Posted: Wed Jun 11, 2014 11:33 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Singlcut,

You are very welcome. The IE install was likely required related to minimum system requirements. Fender® FUSE™ requires IE 7 or later. Win XP shipped with IE 6 stock. Please let us know if we can assist in the future.

Best Regards,

Alan

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Mustang 1 v2 Fuse worked for the first day...
Posted: Wed Jun 11, 2014 12:58 pm
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Nope,IE 8,which is the last version you can download on XP home premium.I ran into the problem after the Ableton(?) download.

Time to build or buy a new computer.Feel free to delete this exchange,unless you think someone might benefit.Thanks again!


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Post subject: Re: Mustang 1 v2 Fuse worked for the first day...
Posted: Wed Jun 11, 2014 3:42 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Singlcut,

You are very welcome. We are happy to assist.

Best Regards,

Alan

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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