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Post subject: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 3:26 am
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Yesterday I received my new Mustang III, and I have found a 'weird' sound in all the presets with saturated/dirty sounds.

I have recorded a sound sample, but I didn't this morning in a rush before coming to the job and it has very low volume (I will update the topic with another sample).

https://soundcloud.com/user13471047/mustang-iii-v2-test
Updated sound: https://soundcloud.com/user13471047/mus ... i-v2-test2

The 'weird' sound is noticiable when I play a chord and let is sound until the sound goes off. In the attached sample you can listen the issue between seconds 6 and 11 (is some kind of 'pprrrRRRrrrrRRRRRrrrRRRR'). If you are playing, it is really noticiable.

I am not sure if this kind of distortion is normal or I have a defective unit.

I detect that this is happening with my guitars with humbuckers....

Thank you for your help.


Last edited by luisangelsm on Tue Apr 29, 2014 9:49 am, edited 1 time in total.

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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 8:50 am
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Could be something, could be nothing. I assume your talking about the bassy hum in the background. That could probably be mitigated by adjusting eq and volume controls.

A lot of these heavy distortion presets "clear up", if you will, just by lowering the amp volume (not the master volume) or by lowering your guitar volume control.

I think the Fender presets are created for maximum effect and not necessarily to sound good to all people in all situations. Depending on what kind of guitar, pickups, etc, that you are using, some sound better out of the box than others. They are all great as starting points. Fender did a great job creating models that react very realistically like tube amps. Keep all this in mind and get in there and tweak. You will get much more satisfaction out your amp.

But if none of that works, take it back.


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 9:56 am
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Thank you for your response. I wouldn't call it 'hum' is something more 'percussive', some kind of 'backfire' sound. I have update my original post with a new sample (check seconds from 3 to 6)

I am not sure if the sound that I am hearing is part of the distortion produced by the amp or it is some kind of artifact.

For the second sample I have used this preset https://fuse.fender.com/mustang/presets ... 8drive%29/ and a Sheraton II guitar.

EDIT: Another sample, here is easily noticeable, at second 3 is almost death and at second 4 and 5 produces some residue. https://soundcloud.com/user13471047/mus ... i-v2-test3 (57 deluxe preset)


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 10:59 am
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what chord is that? EADGBE? Kind of hard to tell if I'm hearing oscillation due to a dissonant chord, poor tuning, or a combination of the 2. Can you give us a nice open 'E' chord?

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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 11:38 am
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It is an open C with standard tuning, the first one is out of tune (I didn't tune the guitar before recording), but the other two should be in tune.

https://soundcloud.com/user13471047/mus ... i-v2-test4 (this is other of my guitars, a strum with all the strings open)


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 1:13 pm
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luisangelsm wrote:
It is an open C with standard tuning

ahhh ok, it sounds like you played the 'E' in the bass - that almost always sounds ugly with distortion.

Well it's hard to tell with a distorted C/E or just strumming open strings, but based on what you posted, I don't hear anything other than some clipping on the recording, and some oscillation between strings. But then I'm listening to compressed audio on computer speakers.... if you think it still might be an issue for you, maybe it's time to bring it to an Fender authorized service center where they can hear it in person.

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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 1:26 pm
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I've only had my M4 v2 for a few months and this is my first modeling amp. I've gigged with it a few times and I've spent some time with the amp working out the sounds I need for the songs we do.

That said, the first time I played it at home and ran through the presets with my guitars, I was disappointed because everything had that low humming sound to it.

I don't know if this is the same problem you are having, but you mentioned you were playing with humbuckers. I own a strat but the guitars I play 99% of the time have humbuckers. I assume Fender set up the presets using strats and tele's. When I plug in my strat the presets need very little tweaking. My PRS and LTD with HB's need a lot of bass pulled back.

Also, if that's your low E ringing out loud, you might want to adjust your pickups by lowering the bass side.


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 1:40 pm
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Thank you for your help guys!

I have done another test, playing with Amplitube throw the Mustang (using the return and disabling cab simulation) and I have to say that I am getting the same results, then I have used my head phones (connected to my sound card, so no mustang here) and I also got the same results, so I suppose that the Mustang is working fine.

My old amp has 7 years, so I think that now I am hearing a lot of new details in the sound that I have been missing :)


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Tue Apr 29, 2014 3:30 pm
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Hi luisangelsm,

I wanted to chime in and request that you email us a couple of the Presets that you are hearing this sound with. Then we can check them out here in the Tech Support Lab. Thanks very much.

Best Regards,

Alan

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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Wed Apr 30, 2014 2:57 am
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Hi Alan,

thank you very much for you help. I have sent an e-mail to TSL@Fender.com with more details.


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Wed Apr 30, 2014 7:04 am
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Ok I got it now. It sounds like clipping to me. Which means, if I am correct, that the power supply in your amp is not handling the signal which is probably maxed out due to the heavy distortion on your preset and I'm assuming you have the volume on your humbuckers maxed out as well. If I am correct you should be able to roll back your volume knob on your guitar a little and clear that up. (or alternately, adjust some of the levels on the preset)

Now, whether this is normal operation for the amp and your set up or not, I don't know. I have a V.1 and I don't recall hearing clipping but some of the heavy presets do sound "muddy". And I'm able to clear them up as described above.

It will be interesting to see what Fender says. Pretty cool of them to check out the presets for you.


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Post subject: Re: Possible issue with my new Mustang III (v2)
Posted: Wed Apr 30, 2014 8:56 am
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Hi luisangelsm,

I have replied to your email and requested a bit more information. When replying, can you also include the guitar you are using and whether it is active as well as any in-line or inserted effects that you are using? Then we can go from there. Thanks.

Best Regards,

Alan

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