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Post subject: Mustang II V.2 Not Powering on
Posted: Sat Jan 11, 2014 12:24 pm
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Hobbyist
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Joined: Sat Jan 11, 2014 12:14 pm
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So I got a used Mustang II from guitar center, came from La Mesa Ca, I live in northern Ca, was all excited to receive it, plugged it in, turned the switch to on, no power. When I bought it from guitar centers site, they mislabeled it as a mustang I, the picture clearly showed it as a Mustang II, and I got the exact amp showed in the picture, so I think it was just a typo. But that being said I am afraid to return it just to have my money reimbursed. I want this amp, this model. The back of the amp shows it was made December 12, 2012 so it's still has 4 years to go on the warranty so I was wondering what my options were to have the amp fixed. Who do I see about honoring the warranty? i have never dealt with Fender before and I am quiet naive to this, and although this isn't my only line of inquiry I still wanted to cover all aspects to see what options were available. Thanks in advance to any helpful replies.


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Post subject: Re: Mustang II V.2 Not Powering on
Posted: Mon Jan 13, 2014 7:33 am
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Rock Star
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Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
By 'no power', do you mean it lights up but no sound ... or no lights/no sound?

Some troubleshooting:

Did you try a different power outlet? Did you try a know working device in the same power outlet (like a lamp)? Are you plugged into a power strip or a surge protector?

Also, do you have a spare computer power cable around? You should be able to use that to confirm the Mustang's power cable isn't damaged:

Image

I would think it's pretty odd to have a Mustang II v2 show up DOA.

As far as repair, any Fender Authorized Electronic Service Center should be able to help you, but the procedure depends on your location - see link :arrow: Fender Service Centers

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Post subject: Re: Mustang II V.2 Not Powering on
Posted: Mon Jan 13, 2014 11:38 am
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Joined: Sat Jan 11, 2014 12:14 pm
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Thanks for the reply =)
First by no power I mean dead 100%, no sound, no lights. Plugged in the connections good, plugged to a good power socket. T
I build PC's for a living, I have a 1200W Power supply I build rig's on so I now it works 100%, I tried the cable while connected to where it's always plugged in, and no go. I tried 3 other power cables from brand spanking new Power supplies that are rated for 1200W I have for some gaming rig's I am building for a PC show off that can easily power it but nada.
I checked to see if there were any service centers near me and unfortunately the closest one is 100 miles away. Unless there is one where I live in Chico Ca, that isn't listed.


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Post subject: Re: Mustang II V.2 Not Powering on
Posted: Mon Jan 13, 2014 12:23 pm
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Joined: Sat Jan 11, 2014 12:14 pm
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Also after trying many variations of google searches I can't for the life of me find out how to replace or even locate where the fuse is, it could be as simple as a blown fuse. Every search comes up with the FUSE software :? not the actuall electronic fuse in the amp. Is it easy to locate? Should I try to see if thats the problem before jumping through hoops?


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Post subject: Re: Mustang II V.2 Not Powering on
Posted: Wed Jun 25, 2014 11:01 pm
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Joined: Mon Sep 10, 2012 12:02 pm
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I have a Mustang II V1 and have had for 16 months. About a month ago as I was playing it just would cut off. I would then wait about 10 minutes and it would then go on. This has happened repeatedly until today and will not turn on at all. I have heard this from several others who own Mustang 2's. I am a bit dismayed as I keep my equipment in great condition. I am going to notify Fender.


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