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Post subject: Mustang III V.2 Ground Lift
Posted: Fri Dec 27, 2013 7:48 am
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Joined: Thu Dec 06, 2012 1:49 pm
Posts: 10
I've had the III V.2 for a few months and am a previous V1 owner. I'm enjoying the amp.

However, yesterday I decided to use the xlr for recording for the first time and when I pushed the ground lift switch in it went right through the chassis! Its not stuck and I'm wondering if anyone else has had this happened and if so, how they fixed it.

The amp is still working, so there's no immediate rush to fix it, and I'd prefer not to ship the thing anywhere.


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Post subject: Re: Mustang III V.2 Ground Lift
Posted: Fri Dec 27, 2013 12:52 pm
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Joined: Sun Apr 07, 2013 11:25 am
Posts: 107
Wow! That's definitely one for Fender TSL.

Paj
8^!


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Post subject: Re: Mustang III V.2 Ground Lift
Posted: Fri Dec 27, 2013 3:32 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi agent99rr,

We would suggest that you gather your sales receipt and get in touch with an authorized Fender® Service Center. Please see the link below to locate a service center nearest to you. And please let us know if we can assist further.

Best Regards,

http://www.fender.com/dealers/service-centers/

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Mustang III V.2 Ground Lift
Posted: Mon Dec 30, 2013 7:45 am
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Joined: Thu Dec 06, 2012 1:49 pm
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Thanks. Unfortunately no electronic service centers near by but I'm hoping to hear back from fender support soon.


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Post subject: Re: Mustang III V.2 Ground Lift
Posted: Mon Dec 30, 2013 8:14 am
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Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
agent99rr wrote:
no electronic service centers near by


what is your location?

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Post subject: Re: Mustang III V.2 Ground Lift
Posted: Mon Dec 30, 2013 1:04 pm
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Joined: Thu Dec 06, 2012 1:49 pm
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Matt from Fender support has been terrific and has worked this out for me. Thanks!


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Post subject: Re: Mustang III V.2 Ground Lift
Posted: Thu Jan 02, 2014 10:13 am
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi agent99rr,

We are happy to hear that Matt was so helpful and that things have worked out well. Please let us know if we can assist in the future.

Best Regards,

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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