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Post subject: Fuse software
Posted: Tue Aug 20, 2013 12:58 pm
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I am really disappointed that the Fuse software download is such a pain. I have wasted hours of my time trying to download following the steps on the web site. I still cannot get it downloaded. Have installed and uninstalled until I'm read to throw the amp and my computer out the window. I don' see why this has to be such an issue, it should be bullet proof..


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Post subject: Re: Fuse software
Posted: Tue Aug 20, 2013 1:01 pm
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Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
dupe post, ignore


Last edited by strings10927 on Tue Aug 20, 2013 1:08 pm, edited 2 times in total.

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Post subject: Re: Fuse software
Posted: Tue Aug 20, 2013 1:05 pm
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I had no such issues, can you describe the steps you followed to download the software?

Here's the link to the software, you just download it and install it. Any particular part of the process where you are unable to proceed?

DOWNLOAD FENDER FUSE

I'm also a little confused ...

tom terrific wrote:
I still cannot get it downloaded......Have installed and uninstalled until I'm read to throw the amp and my computer out the window.


How did you install it if you still can't get it downloaded? I think we need more info....

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Post subject: Re: Fuse software
Posted: Tue Aug 20, 2013 4:22 pm
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Joined: Mon Aug 01, 2011 1:23 pm
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error installing "C:\Program Files (x86)\Microsoft Silverlight\sllauncher.exe"/install:"C\Pro
And yes Silverlight has been installed and uninstalled several times.


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Post subject: Re: Fuse software
Posted: Tue Aug 20, 2013 7:37 pm
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Joined: Wed Apr 11, 2012 7:37 am
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Location: New York
OK....

What version of Windows?
Did you apply all Windows Updates (including any updates to Silverlight)?
Are you a local administrator on the computer you are trying to install Fuse on?

Also, see this:

Fender TSL wrote:
If you are using Fender® FUSE™ and are experiencing issues with installing or using the software, please see the troubleshooting support links listed below. These are typically the most common issues that Fender FUSE users encounter. If you go though the troubleshooting steps that are related to the issue you are experiencing and are not able to resolve the issue with this support information, please contact the Fender Technology Support Lab directly for additional assistance.

Best Regards,

Fender FUSE Loading Issues (software not launching/hanging) Windows & Mac OS X:
http://support.fender.com/TSL/TSL%20Sup ... s_V3.2.pdf

Fender FUSE "No Amplifier Connected" (no connection to Fender FUSE on Windows & Mac OS X)
http://support.fender.com/TSL/TSL%20Sup ... ng_Win.pdf (Win)

http://support.fender.com/TSL/TSL%20Sup ... ng_Mac.pdf (Mac)

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Post subject: Re: Fuse software
Posted: Thu Aug 22, 2013 2:05 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi tom terrific,

We will be happy to assist. Please contact us directly at tsl@fender.com and include as much detail as possible describing the issue you are seeing. Thanks and we look forward to hearing from you soon.

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Fuse software
Posted: Thu Aug 22, 2013 6:43 pm
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Joined: Thu Aug 02, 2007 5:13 pm
Posts: 190
Location: Taxachusetts
I had no Issues download and installing the latest version of fuse, works fine with my Mustang III V2


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