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Post subject: Sending new Fuse preset to amp: "Save to amp" not working
Posted: Sun Jul 28, 2013 4:36 pm
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Joined: Sun Jul 28, 2013 4:27 pm
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I've recently started using Fuse (Mac OS) with my Mustang II, so bear with me: I'm a newbie.

I've downloaded a few presets from the Fender Community that I'd like to save into my amp, and in the process overwriting factory presets that I don't have any use for.

I've downloaded the presets and located them in the PC list and under Media Library. I've identified the factory loaded presets I'd like to overwrite / replace.

However, when I right-click on the new preset and choose "Save Preset to Amp," then choose the preset position to which I'd like to save it / overwrite on the amp, the "OK" button is greyed out and unusable. I've tried choosing a variety of preset positions, and the "OK" remains greyed out.

Why is this, and what do I have to do to get this to work?

Thanks in advance.


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Post subject: Re: Sending new Fuse preset to amp: "Save to amp" not workin
Posted: Wed Jul 31, 2013 2:52 pm
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi kjw,

We will be happy to assist. It sounds like you might benefit from removing the Silverlight OutOfBrowser folder. This folder is located in your Home\Library\Application Support folder.

In Mac OS X 10.8 Mountain Lion, open your Home Library by pressing the Option key while in the Go menu, and select Library. Next, locate the Microsoft folder in your Home Library under Application support. Open that folder and select and delete the Silverlight folder. In Mac OS X 10.6 Snow Leopard, go to your Macintosh HD and navigate to the
Library\Application Support\Microsoft folder. There select and delete the Silverlight folder.

Once you delete the Out Of Browser folder, you should try to relaunch the Fender® Fuse™ Software and see if it helped resolved issue you are seeing.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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