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Post subject: NEW MUSTANG I CUTTING OUT HELP!!
Posted: Thu Apr 04, 2013 9:07 pm
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Joined: Thu Apr 04, 2013 9:02 pm
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So I bought the Mustang I today at guitar center because a wanted a small amp to play with headphones. I get home and hook everything up and almost instantly the sound starts cutting out when I pluck a string. You can hear the initial pluck of the string followed by silence and then gradually when the string is barely vibrating you can hear a low hum. HELP!!!


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Post subject: Re: NEW MUSTANG I CUTTING OUT HELP!!
Posted: Fri Apr 05, 2013 4:16 am
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Professional Musician
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Joined: Wed Apr 18, 2012 10:47 am
Posts: 1256
You got it yesterday, and it seems to have a problem?

It's pretty simple.. Make sure your cables are good, try a few that you know should work, and if it's still not happy BRING IT BACK to Guitar Center,

if this was me, I would have been at GC immediately looking for an exchange or refund.


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Post subject: Re: NEW MUSTANG I CUTTING OUT HELP!!
Posted: Fri Apr 05, 2013 5:17 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi jmlucas,

We are just checking in here to see if you determined the issue with your amp to be a cable or other external causes, or if the amp itself seems to be at fault. If it is the amp, we would suggest that you exchange the unit for another with the music store where you purchased.

Please let us know if we can assist further.

Best Regards,

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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