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Post subject: Mustang II will not connect
Posted: Sun Mar 24, 2013 8:04 am
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I recently bought a Mustang II and it will not connect to Fuse on my PC. I have a Mustang IV for over ayear and I dont have any problems with it connecting. I have deleted the program and re-installed it. My mustang IV again works fine on the PC with the new download. Any ideas???? Thanks


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Post subject: Re: Mustang II will not connect
Posted: Mon Mar 25, 2013 3:04 pm
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Joined: Sun Jun 17, 2012 11:37 am
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Location: England
I recall reading here a few months ago that there are some versions of FUSE that are incompatible with some versions of the amp firmware. What version of FUSE are you using, and what are the firmware versions in your two amps? It's possible you may have to use a different version of FUSE depending on the amp firmware version - then of course you can update the firmware so that both your amps are the same and will work with the same FUSE version.


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Post subject: Re: Mustang II will not connect
Posted: Mon Mar 25, 2013 6:41 pm
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My wife downloaded Fuse to her Mac computer and the amp works fine. I was thinking i may have had concerns with it. Thanks...


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Post subject: Re: Mustang II will not connect
Posted: Tue Mar 26, 2013 7:18 pm
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Hi d-baskins,

We will be happy to assist. It seems as if scott-uk offered some great advice (thanks again, scott-uk). It sounds like you own a Fender Mustang (V.2), in which case you might have seen issues connecting your device with an older build of the Fender FUSE software. We are happy to hear that you are up and running. Please let us know if we can assist further.

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Mustang II will not connect
Posted: Mon Apr 01, 2013 7:16 pm
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I am having a very similar problem with no clear solution.

Hope someone can help me out here.

I did not see the post about the firmware update not working between my new Mustang II v.2 and the Fuse 2.7 software. So when I downloaded the software and connected the amp, it asked me to update, and it froze.

And it can't be unfrozen.

The amp now just blinks the save like red when on. a reset to factor presets doesn't work.

Fuse 2.7 will recognize the amp, and attempts to update the firmware, leading to another freeze.

The forum post said use fuse 2.6. I installed it, and it won't recognize the amp at all.

I am assuming the firmware is corrupted until it can successfully get new firmware installed.

I'm on a windows 7 machine. Heard it works when on a mac. Don't have a mac.


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Post subject: Re: Mustang II will not connect
Posted: Tue Apr 09, 2013 11:35 am
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Hi Mike Menkes,

Please contact us directly for additional troubleshooting support. Please include your Forum name, real name, and the text from this post. We will be happy to assist. Thanks.

Best Regards,

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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