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Post subject: Preset download pages not loading
Posted: Mon Jan 14, 2013 6:42 am
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The site barely loads. Along with that I get a IE9 warning about downloading secure content.


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Fender Play Winter Sale 2020
Post subject: Re: Preset download pages not loading
Posted: Tue Jan 15, 2013 3:07 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Minte,

I am sorry that you are experiencing some frustrations with accessing content on our site. The security warning is a Windows message. It displays because there is both secure and non-secure content on the page (i.e. your password in Login). As far as the speed issue, we are working with our Web team as the Fender FUSE site at the moment is loading quite slowly. We expect to get that sorted out shortly.

In the mean time, I would suggest that you either use an alternate browser (which should help some as IE is typically the least responsive browser of the bunch). Or you can use the Web function in the Media Library inside the Fender FUSE application and that should increase the access time somewhat to the Preset content. Please let us know if we can assist further in the mean time. Thanks.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Preset download pages not loading
Posted: Tue Jan 15, 2013 5:38 pm
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Fender TSL wrote:
Hi Minte,

I am sorry that you are experiencing some frustrations with accessing content on our site. The security warning is a Windows message. It displays because there is both secure and non-secure content on the page (i.e. your password in Login). As far as the speed issue, we are working with our Web team as the Fender FUSE site at the moment is loading quite slowly. We expect to get that sorted out shortly.

In the mean time, I would suggest that you either use an alternate browser (which should help some as IE is typically the least responsive browser of the bunch). Or you can use the Web function in the Media Library inside the Fender FUSE application and that should increase the access time somewhat to the Preset content. Please let us know if we can assist further in the mean time. Thanks.


Thanks for looking into it. The pages load fine when I log off and just search the pages.


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Post subject: Re: Preset download pages not loading
Posted: Wed Jan 16, 2013 2:43 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Minte,

You are very welcome. Our Web team has made a couple of adjustments to the related server. You should find that the pages should be loading normally now. You may also want to clear history, temp files and cache. This should help speed up your browser overall as well. Please let us know if we can assist further.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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