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Post subject: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 8:08 am
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Hi can anyone help. Just had my new mustang floor delivered and trying to register/download fuse and it keeps saying 'The name you specified is already registered'. I have never registered for fender fuse or owned any mustang product before. Grateful for any help !


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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 9:07 am
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it sounds like the user name you wanted was not available. Were you trying to register as 'richie.marshall'? This is software for guitar players and Marshall makes guitar amplifiers, so I wouldn't be surprised if 'richie.marshall' was already taken.

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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 9:49 am
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Thanks for the info, but i also tried registering in the name rumplestiltskin99974359867. I doubt anyone would have the same name. My mustang floor is now just flashing save. What a nightmare and a waste of a day, wish i had never bothered.


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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 10:08 am
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oh what a weird coincidence, my user name is rumplestiltskin99974359867! :D

haha, just kidding. Ok, so you're trying to register here, right? :arrow: https://fuse.fender.com/

Hang in there, we'll get you set up :wink:

On the registration page, there is User Name and Display Name. Did you use the same for both?

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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 10:31 am
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Hi thanks for your help. I used different names for each


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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 10:36 am
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what did you try to use for each?

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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 10:43 am
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Richard for screen name, email address, login( richiemarshall999), then password made of nine figures (8 letters and one number)


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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 10:50 am
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richie.marshall wrote:
Richard for screen name

I would have to guess someone else named Richard has previously registered on the FUSE site by now. I think you need to come up with something more unique.

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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 10:56 am
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Hi richie.marshall,

Were you able to register successfully? If not, please try once more and be sure that both your Display Name and Username are unique. That should do the trick. If you are still having troubles, please contact us directly and we can assist you in getting the account set up. Thanks.

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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 11:04 am
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At last I have now managed to register. It would be a great deal easier if the website stated the password had to have at least one Upper case and a number instead of hiding this essential info away. Thanks for everyones help !


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Post subject: Re: UNABLE TO REGISTER MUSTANG FLOOR/FUSE
Posted: Tue Jan 08, 2013 11:24 am
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I think that was a separate issue Richie - if the password was the problem, I don't think it would have said "'The name you specified is already registered'." But either way, glad you got yourself registered! :mrgreen:

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