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Post subject: Missing Software???
Posted: Mon Dec 03, 2012 8:23 am
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I recently purchased a Mustang III amp, but it didn't come with any software. Was I supposed to get some software disks or do I just download the software??? Thanks


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Post subject: Re: Missing Software???
Posted: Mon Dec 03, 2012 3:14 pm
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Hi jrporter,

I will be happy to assist. Please contact us directly at tsl@fender.com and we will be happy to provide you with all the necessary documentation to download and redeem all the software that comes bundled with your amplifier. Thanks.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Missing Software???
Posted: Tue Dec 04, 2012 7:59 am
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Thanks. Email sent...


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Post subject: Re: Missing Software???
Posted: Thu Dec 06, 2012 8:04 am
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+ 1 .... opened my Mustang 3 box today .... no discs :(


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Post subject: Re: Missing Software???
Posted: Thu Dec 06, 2012 8:17 am
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The Musician's Friend write-up uses the word "includes" consistently with regard to the software, while the top of the Mustang III box says "downloadable." I had purchased one previously as a gift, and it did include software in the box. After a long talk with MF, I opted to return the amp and plan to purchase a lower tech amp like a Blues JR NOS...


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Post subject: Re: Missing Software???
Posted: Thu Dec 06, 2012 10:53 am
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Hi DKRA2007,

I will be happy to assist. We have (like most other companies) chosen to move to online downloads and registration for the software that comes bundled with our Fender FUSE connected products. If you happen to be in the unique situation where you are using a "dial-up" connection or simply do not have an internet connection, we will be happy to provide you with a replacement disc, that contains all the software that comes bundled with your Fender FUSE connected device. Please let us know if we can assist further.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Missing Software???
Posted: Thu Dec 06, 2012 2:00 pm
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Perhaps I'm making more of the missing software issue than I should; but it bugs me that I bought an amp expecting software to be included as is stated in the write-ups by MF, GC, and Sweetwater (to name just three bigees). It is clearly not included and one must search to find the necessary downloads...


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Post subject: Re: Missing Software???
Posted: Thu Dec 06, 2012 2:25 pm
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Hi jrporter,

Please see the following links to access all the software that comes bundled with your Fender Mustang III amplifier. In order for you to authorize the third-partry software, it will be necessary for you to setup a new Fender FUSE user account. Please let us know if we can assist further.

Fender Mustang I-V Owner’s Manual: http://www.fender.com/support/articles/ ... rs-manuals

Fender Audio Driver for Windows (for use with Third Party Software):
http://www.fender.com/support/articles/ ... sio-driver

Ableton Live Lite Fender Edition:
http://www.ableton.com/live-8
(Download the full version of Live. The authorization process will automatically adjust to the license that entered.)

IK Multimedia AmpliTube Fender LE:
http://www.ikmultimedia.com/static.php? ... ge-support

Fender FUSE Community (Registration and Fender FUSE download and support content)
https://fuse.fender.com

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Missing Software???
Posted: Fri Dec 07, 2012 5:18 pm
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The MIII I bought yesterday also did not come with software, although it only took me a few minutes to obtain the programs. Not really a big deal, though a lot of people would probably find it more convenient to have the programs ship on CD.


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