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Post subject: Advanced amp master volume troubles since exp-1
Posted: Tue Oct 23, 2012 7:51 am
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I recently got the exp-1 pedal, updated firmware & fuse and calibrated the pedal then was having some issues because I hadn't fully read the instructions and thought I'd do it when I had more time ,but still haven't started using the pedal as it was not quite what I expected. My problem now though is that when I change settings in Fuse, as in adjusting the master volume in Advanced Amp on one model, the same volume changes at least on the computer screen in all models. This is scaring me, I've been using the 3 live and until I updated it this was not the case. I thought at first it was only if I had 2 of the same amp models side by side, 1 louder for a solo volume, but it doesn't matter what the amp model is if I change that setting in advanced amp on a marshall and go from that mashall to a vox model the volume on the vox shows on screen at exactly the same place I left it on the marshall. This is disturbing and I don't know how to make it stop doing this. I want my tweaking to only affect the model I'm on and I want to know and to see exactly what I'm saving and see what I've actually got when I change models. I've tried turning both the volume and expression pedal to off in the main menu but this is still happening. What don't I get?
RC


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Post subject: Re: Advanced amp master volume troubles since exp-1
Posted: Tue Oct 23, 2012 11:50 am
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Posts: 4396
Hi Mikey Dread,

We will be happy to assist. We have contacted you via email in regards to the issue you are seeing. Please let us know if we can assist further. Thanks.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Advanced amp master volume troubles since exp-1
Posted: Wed Oct 24, 2012 9:52 am
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Peter at Fender sent this to me via e-mail, if anyone else is having this problem. I haven't tried it yet but will post results tomorrow.


Hi Rick,
Thanks for that information. I believe that our new Beta Release of Fender FUSE should help relieve the issue you are seeing. Please click the link below to download and install the new build. Please let us know how it goes and if we can assist further.


viewtopic.php?f=26&t=73607


Best Regards,
Peter Wichers
Technical Support Lab


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Post subject: Re: Advanced amp master volume troubles since exp-1
Posted: Wed Oct 24, 2012 9:58 pm
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Hi Mikey Dread,

I am checking in here to see if you updated Fender FUSE as Peter had suggested? Please let us know if you did the update, if the issue is corrected and if we can assist further. Thanks.

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Advanced amp master volume troubles since exp-1
Posted: Thu Oct 25, 2012 6:58 am
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Joined: Thu Sep 20, 2012 2:34 pm
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I downloaded apparently the entire Fuse program from that link,
and things are back to normal and that's awesome. I'm totally relieved
and excited to have my Mustang back. I was checking back and forth
between programs and all is well, I can see what's there, my changes are saved and don't effect other programs and I can concentrate on making music again, instead of pulling my hair out.

Thanks for your help
Fender product support is awesome!!!!!
:D


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Post subject: Re: Advanced amp master volume troubles since exp-1
Posted: Thu Oct 25, 2012 8:54 am
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi Mikey Dread,

You are very welcome. We are glad to hear that all is well now. Please let us know if we can assist further.

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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