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Post subject: Problem with Fender Fuse software...
Posted: Fri Oct 12, 2012 9:10 am
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Hobbyist
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Joined: Fri Oct 12, 2012 8:31 am
Posts: 1
Hello, first of all sorry for the bad English of this post.

I have a problem with the software "Fender FUSE",it all starts when formatted it a few days ago the PC and change the Win7 for Win XP because my computer was not working properly.I downloaded the drivers from the PC (USB, printer ...) installed the software "Fender fuse" version 2.6 (install Microsoft. NET Framework 3.5 and Microsoft Silverlight 4.0)I downloaded the drivers from the PC (USB, printer ...) installed the software "Fender fuse" version 2.6 (install Microsoft. NET Framework 3.5 and Microsoft Silverlight 4.0), installed correctly, but leaves open the program and for a few seconds "LOADING.Wait please", after those few seconds the screen goes black and I can not do anything but close the software.Help please!

Thanks!


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Post subject: Re: Problem with Fender Fuse software...
Posted: Fri Oct 12, 2012 9:29 am
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Rock Star
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Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
Per Fender TSL:

Fender TSL wrote:
It's important that Internet Explorer 8 or later is installed and working properly. Fender FUSE uses IE as part of it's framework. If an earlier version is installed FUSE will open to a black screen.

This software also depends on Microsoft Silverlight to run properly. Please verify you have Silverlight and all security updates for it installed. Also, check in Internet Explorer to see if Silverlight is enabled by clicking the Tools menu and selecting Manage Add-ons.

If no joy after all that, read this ==> http://www.fender.com/community/forums/viewtopic.php?f=26&t=66946

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Post subject: Re: Problem with Fender Fuse software...
Posted: Fri Oct 12, 2012 5:56 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Hi fjmetal11,

I am sorry to hear that you are having troubles with Fender FUSE on your PC. Please send us an email and included your Forum name, real name and the text from this post as well as your PC specifications (Windows version, and Service Pack version & Internet Explorer version). Then we can offer you more personalized assistance. Thanks.

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