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Post subject: Mustang Floor Firmware 1.3
Posted: Sat Sep 15, 2012 6:46 pm
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I had total grief trying to update my Mustang Floor this afternoon.

I had to download the 1.2 firmware from the following link before the unit would work at all.

http://www.fender.com/support/articles. ... -downloads

I'm just glad that I was able to get it working again since we are playing at church in the morning.

Has anyone else had problems with 1.3?

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Mon Sep 17, 2012 12:46 pm
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Hi Tribrach,

We will be happy to assist. Could you please explain in more exact detail the issues you were seeing while trying to update your Firmware on your Fender Mustang Floor device. Please let us know and we can take it from there. Thanks.

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Mon Sep 17, 2012 7:09 pm
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I don't remember if I hooked up the Mustang first or started FUSE first.

FUSE had a popup asking if I wanted to update the firmware. I responded yes.

The lights were blinking on the Mustang Floor and the progress bar started moving on the M. Floor. The bar only moved about 1/10th of the way across and I got another popup saying that the firmware update had failed and that I should turn the amp off and back on again. Every time I powered the M Floor back on, it would start to update and fail with exactly the same popups.

Disconnecting the USB did not release FUSE so I had to close it and reopen the software. I tried the update several more times and even tried to do a reset of the M Floor but the unit would show a blank screen and one of the lights flashed. I don't remember which one it was but it was the one that the popup said designated a failed firmware update.

I closed FUSE and turned off the M Floor and downloaded the 1.2 firmware manually and saved it in the same location that FUSE had saved the 1.3 version. The next boot of the system loaded properly but I don't remember if I had to point the software to the specific file or not.

If you would like, I can try and recreate it and properly document what happens. I had been using the SCX2 that same afternoon and there may have been something left in a buffer. However, the bottom left of the screen did say the proper amp because I remember checking each time after switching amps.

I would like to add that my custom presets were still in the M Floor after the 1.3 firmware finished loading. There are only a couple custom presets that I use for performing and it is easy enough to program them from the unit itself on the fly during practice if they had of gone missing.

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Tue Sep 18, 2012 10:37 am
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Hi Tribrach,

Thanks for the details here. Are you, by chance using Windows? If so, we do see at times that Windows, likely due to security warnings and related delays in processing can lag behind the actual process and cause issues such as this. But I am glad that you were able to get your Fender Mustang Floor updated. Don't worry about recreating the issue. I think we have a pretty good idea about what is going on. But please let us know what OS you are running. Thanks.

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Tue Sep 18, 2012 6:38 pm
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Mac

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Thu Sep 20, 2012 11:35 am
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Hi Tribrach,

Thanks for the update on that. I don't see any information here specifying the version of Fender FUSE that you are using. I would suggest (if you have not gotten it yet) that you download and install the latest public beta version of Fender FUSE and install and run that. We have made some specific changes/improvements in connectivity with this build. You can find that download here: http://wpc.077d.edgecastcdn.net/00077D/ ... 6.1.35.dmg. Please check it out and let us know if the software is improved on your Mac in terms of connectivity.

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Thu Sep 20, 2012 6:13 pm
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So if I have 2.6.0.25, I should upgrade? Also, Silverlight keeps telling me I need to update but I have been afraid to do it since everything currently works. Should I update that as well?

I have a MacBook running 10.6.8.

Thanks!


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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Fri Sep 21, 2012 9:05 am
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Hi Ovangol2,

Yes, I would suggest that you do upgrade to the newest public beta build of Fender FUSE. In regard to the Silverlight update, I would suggest that you do the Fender FUSE update first, see if that is working, and then if all is working well, I would leave the installed version of Silverlight as it is. There is not typically an urgent need to update Silverlight, unless it is a really old version.

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Sat Sep 29, 2012 6:03 pm
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Yes, I'm using the beta 2.6.1

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Post subject: Re: Mustang Floor Firmware 1.3
Posted: Sun Sep 30, 2012 11:20 am
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Hi Tribrach,

At this point, it would be best if you can give us a call and we can offer some additional personalized assistance with your specific PC and Fender Mustang Floor. Thanks.

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