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Post subject: Registering the Software that came with my Mustang
Posted: Wed May 23, 2012 3:54 pm
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Joined: Fri Apr 27, 2012 5:53 pm
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Hello fellow musicians!

This is my first post and I hope it's in the right spot.

So, I bought a very slightly used Mustang II and it didn't come with the registration card for the Ableton software or the Amplitube software. I registered the amp in the community profile but didn't get the "redeem" button when I did.

So, I figure the guy I bought it from already registered it.

Is there any hope for me getting to use this software or am I out of luck?


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Wed May 23, 2012 5:17 pm
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Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi Rocky1225,

Please send me an email with your amp serial number, your Forum name, and your real name and I will get you set up with a fresh pair of software serial numbers. Thanks.

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Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Wed May 23, 2012 5:24 pm
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Alan, the email has been sent. Thanks a lot.


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Wed May 23, 2012 5:28 pm
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi Rocky1225,

I got it. And you are all set. Please log into your Fender FUSE Community account and your software serial numbers are there for you now. And please let me know if I can assist further.

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Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Wed May 23, 2012 5:55 pm
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Alan, I got the codes. Thanks.

I tried to go through the registration process but neither one of the program seems to want to play nice. Ableton says it's contacting their website but eventually times out. Amplitude doesn't do anything when I click the "Register Online" button.

Is this a common problem?


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Thu May 24, 2012 8:44 am
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Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Rocky1225,

No, its actually not a common problem. The AmpliTube registration is a bit more complex, but they should both function fine. I would suggest to try again today. And I will email you a pdf for the AmpliTube Fender LE authorization process. Please send along an email with a phone number if you are still having some challenges with this.

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Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Fri May 25, 2012 6:50 am
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Joined: Fri Apr 27, 2012 5:53 pm
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Alan, I figured it out. Thanks for the help.


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Post subject: Re: Registering the Software that came with my Mustang
Posted: Fri May 25, 2012 9:29 am
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Joined: Mon Mar 15, 2010 12:46 pm
Posts: 860
Hi Rocky1225,

You are very welcome. Please let me know if I can assist further.

_________________
Alan Willey
Fender Technology Support Lab
TSL@Fender.com
480.596.7195


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