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Post subject: Can't Open Downloaded Patches?
Posted: Wed May 02, 2012 5:00 pm
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Hi,

I'm a little new here, I have a MustangIV and just plugged it in (after a long hiatus). Trying to download patches from Fuse and open but when I click on the download a box pops up saying I don't have the application to pen it with. I choose the Fuse application and it still won't work. I'm running a Mac with all the right specs. Anyone know what gives or what I'm missing. Thanks


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Post subject: Re: Can't Open Downloaded Patches?
Posted: Thu May 03, 2012 6:16 am
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Joined: Wed Apr 11, 2012 7:37 am
Posts: 4099
Location: New York
Have you updated to:

Fender FUSE 2.6.0 ==> viewtopic.php?f=27&t=68270

and

Firmware update 1.9 ==> viewtopic.php?f=27&t=69053

:?:

futuresman wrote:
. . .when I click on the download a box pops up saying I don't have the application to pen it with.


Do you mean you're browsing to the file from within your Apple OS? I think you can only access the presets from within Fender FUSE, i.e. open FUSE and click on the presets tab, choose to view the presets you have downloaded to the computer, and load it from there.

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Post subject: Re: Can't Open Downloaded Patches?
Posted: Thu May 03, 2012 7:02 am
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Hi Hobby

I downloaded the 2.6 and I thought the firmware 1.9 update was included. I will try that tonight.

When I say the box pops up, I should have been more descriptive sorry. When I go to the Fuse web site and browse patches and find one I want to try out, I click the download tab and it seems to dl. When it appears on my desk top it is just a blank white box. Previously when I had done this with a PC, the box had the red MU in it. When I click on the blank box to open it, a box from my Mac pops up and says:

Cannot open file ACDC_.Fuse (or something close to that, can't remember lol). The application Fuse cannot open Fuse Files.

Or some such confusing statement, basically my Mac tells me that the Fuse software I have cannot open Fuse files.

I appreciate the response to both my posts, thanks


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Post subject: Re: Can't Open Downloaded Patches?
Posted: Thu May 03, 2012 7:56 am
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yep 1.9 comes 'bundled' with FUSE, but you still have to connect the amp and run 1.9 from the Help menu in FUSE to install it on the amp. I would try that just to rule it out and go from there...

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Post subject: Re: Can't Open Downloaded Patches?
Posted: Thu May 03, 2012 4:16 pm
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi futuresman,

I believe we spoke via phone a short while ago. If we did not, please let me know, and I will be happy to assist further. Thanks.


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Post subject: Re: Can't Open Downloaded Patches?
Posted: Thu May 03, 2012 6:07 pm
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Hey Allan, we did and everything is working great. Thanks for helping out an old man with the new fangled technology :wink:


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Post subject: Re: Can't Open Downloaded Patches?
Posted: Fri May 04, 2012 8:24 am
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Hi futuresman,

Cool. You are very welcome. Please let me know if I can assist further.

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Fender Technology Support Lab
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480.596.7195


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Post subject: Re: Can't Open Downloaded Patches?
Posted: Fri May 04, 2012 1:25 pm
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Any way you can post what the fix was for the benefit of others?

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Post subject: Re: Can't Open Downloaded Patches?
Posted: Fri May 04, 2012 1:36 pm
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Joined: Mon Mar 15, 2010 12:46 pm
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Hi strings10927,

Yes, it was actually a matter of directing the downloaded Presets to the right folder (filepath). Once the Presets got saved into Documents\Fender\FUSE\Presets, they showed up correctly in Fender FUSE. And all was well. Please let me know if I can assist further.

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Fender Technology Support Lab
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480.596.7195


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Post subject: Re: Can't Open Downloaded Patches?
Posted: Fri May 04, 2012 5:33 pm
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ok thanks Alan

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