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Post subject: Mustang III 2 button footswitch not working??? Help Loren?
Posted: Wed Feb 01, 2012 5:52 pm
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I have had the amp since November. I am loving the amp. No Hiss, no Fizz, no anything but great sound... However, I just unwrapped the footswitch from the box last night to use it and no dice... It will not bank up or down, nor switch any channels at all. It will not even light up... I have tried it with a different cable but still no dice.

How do I go about rectifying this?

Gary


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Thu Feb 02, 2012 7:11 pm
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up!


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Thu Feb 02, 2012 9:31 pm
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There's lots you can do to troubleshoot/get your problem rectified. You could take the footswitch back to the place of purchase & try it on another amp - perhaps may lead to getting it replaced from retailer if it is indeed faulty.
Or, maybe you could somehow try another footswitch of the same type with your amp - who knows, it could be the amp, the cable or the footswitch?
Whatever the problem may work out to be, I'm sure either Fender or their dealer will rectify the issue. A bit of logical fault finding though may help speed things up a bit as I'm pretty sure Fender & your dealer will suggest similar diagnostics.
cheers.


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Fri Feb 03, 2012 1:02 pm
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I would definitely try that footswitch with another amp if possible. There's a higher likelihood that the footswitch is bad than the port on the amp being bad.

Call up Consumer Relations and let them know what's going on. 480-596-7195

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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Fri Feb 03, 2012 4:44 pm
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Hi,
The 2 Button F/Sw doesn't have lights or Bank Up/Down. !
Make sure it's plugged into the 2 Button F/Sw. input on the amp,
and not the 4 Button input. !
Jim


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Sun Feb 05, 2012 2:27 am
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jimfdr wrote:
Hi,
The 2 Button F/Sw doesn't have lights or Bank Up/Down. !
Make sure it's plugged into the 2 Button F/Sw. input on the amp,
and not the 4 Button input. !
Jim


Actually it does bank up and down, it says it right below the buttons. Have you set the parimeter in the utilities menu yet ? You can either set the 2 switches to be a specific patch or you can set the switches to bank up and down by toggling the choices in the utilities menu, it's the only 2 choices you have with the 2 button f/switch.
Hope this rectifies your issue.


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Sun Feb 05, 2012 4:44 am
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Location: Dublin, Ireland
Hi,
The UP/DOWN is Preset Up and Preset Down, one at a time,
and not Bank Up and Bank Down, which is a function of the
4 Button F/Sw. that steps 10 Presets at a time either way.
( i.e. Bank Up - Bank 00 to Bank 10, Bank 10 to 20 ....etc and vice versa )
Jim


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Sun Feb 05, 2012 10:34 am
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The op is stating his f/switch does not work, no the 2 button does not store banks but it should control his presets up or down, but he needs to choose that function in the utility menu. My point is he needs to go into the utilities menu and assign a function to the f/ switch and see if that will now function as its suppose to. I also think the op is stating "bank" up and down as in change his preset from one to the next, so in this case it DOES bank up or down.


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Sun Feb 05, 2012 11:08 am
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Location: Dublin, Ireland
Hi,
Yes, good point - but only if one of the 2 Preset selections is
in another Bank.
( Bank = a group of 10 Presets. Not a single preset. )
BTW, we have'nt heard from " riffy " if the F/Sw. works or not
after all our "helpfull" advice ! . DOH
Jim


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Mon Feb 13, 2012 12:01 pm
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Hey Gary,

Are you still having an issue with your footswitch?

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(800) 856-9801


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Thu Feb 16, 2012 11:43 pm
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I am sorry guys!
I have been away for a few days... I had a couple of gigs in Florida and just got back to Va. today. I haven't had a chance to try the utilities set up yet... I did try the footswitch again though in the 2 fs input... Still nothing at all.

Tomorrow, I WILL do the utilities set up and see how I fare! If that doesn't work, I will
call Sweetwater and see what they tell me!

Thank you all so much for all the advice and I will post up tomorrow and let you all know
what is up!

Gary


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Sun Feb 19, 2012 9:11 pm
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I set it up with my amp... Still no workie. Took it to a local Fender dealer... No workie with their amp either... I bought it from Sweetwater... Do I contact them or Fender?

Gary


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Tue Feb 21, 2012 8:44 am
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riffy wrote:
I set it up with my amp... Still no workie. Took it to a local Fender dealer... No workie with their amp either... I bought it from Sweetwater... Do I contact them or Fender?

Gary


Your best bet is to contact Consumer Relations at 480-596-7195. Let them know that you spoke with me. We'll get you taken care of.

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Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: Mustang III 2 button footswitch not working??? Help Lore
Posted: Thu Feb 23, 2012 12:34 am
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Loren Howard - Fender wrote:
riffy wrote:
I set it up with my amp... Still no workie. Took it to a local Fender dealer... No workie with their amp either... I bought it from Sweetwater... Do I contact them or Fender?

Gary


Your best bet is to contact Consumer Relations at 480-596-7195. Let them know that you spoke with me. We'll get you taken care of.


Loren,
Thank you so much! I really appreciate that so very much. That is great customer service!

Gary


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