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Post subject: Re: Has the fizz been fixed yet?
Posted: Tue Jan 31, 2012 11:06 am
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cormorant wrote:
Loren Howard - Fender wrote:
Hey All,

I'd definitely recommend the SCX2 to anyone that isn't satisfied with their Mustang. To me, it has the best of both worlds; tube preamp and output sections with great modeling technology in between. It is also compatible with Fender FUSE through a very soon to be released software update. It's surely worth checking out.


Dear Loren,

We all realize your hands are tied and that you are caught in the middle when it comes to this Mustang fizz controversy, but before those of us with "discerning ears" give up on the MIII altogether, can you give us any inkling at all as to whether there's any reason to stick around? What would be your non-binding, unofficial, personal opinion? What would you do if you were in our shoes? A wink, a nod, a silent gesture...anything!

Abandoning all hope of a fix or improvement and heading off to Craigslist is what we'll do if this is truly the end of the Mustang line. Even that alternative is quickly becoming less attractive--there are already two used MIII's for sale on my local Craigslist.

It's really sad--a year ago this forum was awash with euphoric optimism about the Mustang line. People were selling their tube amps and effects pedals left and right. The total demise of the tube amp was predicted to be imminent. Fender was taking the worldwide amp market by storm. There was no reason to own anything else.

Now there's little left but bitterness, disappointment, resentment and complaints. It could all be so easily remedied by offering refunds to those who find the fizz unbearable and unacceptable. After all, it's not like it was something we were aware of when we purchased our amps.

This Mustang III debacle will someday make a good Business School case for how to mismanage customer relations.

Anyway Loren, we don't expect you to say much, but the courtesy of some kind of reply would be greatly appreciated.

Faithfully (for the time being),
Cormorant


I think you got your wink and nod as far as the Fizzy Mustang's go. She recommended you go get a super champ x2. This is basically telling you that there will be no fix or refunds and that they have given up and moved on from the fizzy Mustang's in my opinion.


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Post subject: Re: Has the fizz been fixed yet?
Posted: Tue Jan 31, 2012 2:07 pm
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Joined: Sat Jun 18, 2011 4:31 am
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Strat-O-Cat wrote:
cormorant wrote:
Loren Howard - Fender wrote:
Hey All,

I'd definitely recommend the SCX2 to anyone that isn't satisfied with their Mustang. To me, it has the best of both worlds; tube preamp and output sections with great modeling technology in between. It is also compatible with Fender FUSE through a very soon to be released software update. It's surely worth checking out.


Dear Loren,

We all realize your hands are tied and that you are caught in the middle when it comes to this Mustang fizz controversy, but before those of us with "discerning ears" give up on the MIII altogether, can you give us any inkling at all as to whether there's any reason to stick around? What would be your non-binding, unofficial, personal opinion? What would you do if you were in our shoes? A wink, a nod, a silent gesture...anything!

Abandoning all hope of a fix or improvement and heading off to Craigslist is what we'll do if this is truly the end of the Mustang line. Even that alternative is quickly becoming less attractive--there are already two used MIII's for sale on my local Craigslist.

It's really sad--a year ago this forum was awash with euphoric optimism about the Mustang line. People were selling their tube amps and effects pedals left and right. The total demise of the tube amp was predicted to be imminent. Fender was taking the worldwide amp market by storm. There was no reason to own anything else.

Now there's little left but bitterness, disappointment, resentment and complaints. It could all be so easily remedied by offering refunds to those who find the fizz unbearable and unacceptable. After all, it's not like it was something we were aware of when we purchased our amps.

This Mustang III debacle will someday make a good Business School case for how to mismanage customer relations.

Anyway Loren, we don't expect you to say much, but the courtesy of some kind of reply would be greatly appreciated.

Faithfully (for the time being),
Cormorant


I think you got your wink and nod as far as the Fizzy Mustang's go. She recommended you go get a super champ x2. This is basically telling you that there will be no fix or refunds and that they have given up and moved on from the fizzy Mustang's in my opinion.


Alas, I fear you're right.

So the suggested course of action is to drop another $300 (or $350 if you want a speaker too) on the latest, cutting edge Fender modeling amp?

Does it come with a 5-year warranty in case there are any unforeseen problems?

I'll have to think it over.


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Post subject: Re: Has the fizz been fixed yet?
Posted: Tue Jan 31, 2012 2:30 pm
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Well it's quite a trade off in my book. Yes you are gaining real tubes but your are loosing the wattage of the Mustang III-V the foot switches and the LCD screen and a lot of preset storage among other niceties from what I can tell yet paying basically the same?


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Post subject: Re: Has the fizz been fixed yet?
Posted: Tue Jan 31, 2012 11:24 pm
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Loren Howard - Fender wrote:
Hey All,

I'd definitely recommend the SCX2 to anyone that isn't satisfied with their Mustang. To me, it has the best of both worlds; tube preamp and output sections with great modeling technology in between. It is also compatible with Fender FUSE through a very soon to be released software update. It's surely worth checking out.


It is hard to imagine that Fender would be suggesting that unsatisfied buyers of one Fender amp should consider buying another Fender amp in order to feel better about their Fender purchase.

Is this an offer for dissatisfied customers to swap out Mustangs for a SCXD? If it is, it might be the best thing Fender can do to put this thing behind everyone and renew relationships with long time Fender fans (as well as buyers).


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Post subject: Re: Has the fizz been fixed yet?
Posted: Thu Feb 16, 2012 11:20 am
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I have the same problem on my mustang III :(

But the fizz appear only at low volume or it's me? How about yours?

I think that Fender are working on a fix but they can not tell us when it will be available (if they ever find an issue). So for the peaple who can not wait, Loren just tell us to check for an alternative; the SCXD.

I still satified of my mustang anyway, mostly for the price :wink:

PS:Sorry for my perfectible english :oops:


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