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Post subject: CAN'T UPLOAD PRESETS ON FUSE
Posted: Mon Nov 28, 2011 8:26 pm
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I have made many presets but I can't upload them. When I go to my Media Library and right click all that comes up is Load Preset, Save Preset As..., and Delete Preset. I have trie this on a PC and Mac and am using FUSE 2.4.0. PLEASE HELP!!!!!!!


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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Wed Nov 30, 2011 9:20 am
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1. Create a Fuse account.
2. Login to your account via the Fuse program and you should be good to go.

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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Wed Nov 30, 2011 12:01 pm
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+1

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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Wed Nov 30, 2011 7:34 pm
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I have an account (yes two different ones for Lounge and FUSE) and am logged in


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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Thu Dec 01, 2011 1:05 pm
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So you're logged in according to the login button area in the lower right corner of FUSE? Go to the Media Library and click the Web tab while you're logged in. Do all of the Web presets show up?

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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Fri Dec 02, 2011 12:40 am
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L3spaul wrote:
I have an account (yes two different ones for Lounge and FUSE) and am logged in



I am having the same problem :(


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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Fri Dec 02, 2011 8:41 am
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Also in the Media Library, are you listed as the author of the Preset you're trying to upload? If not, double click the Preset, and when it loads, save it again. Make sure you're logged in first though.

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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Fri Dec 02, 2011 3:02 pm
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Oka, I did all of that, but now when I click upload it says "An Unknown Error Has Occured"


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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Sun Dec 04, 2011 6:33 am
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Joined: Tue Nov 22, 2011 2:27 pm
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i am having the same problem , worked for one upload and now get the same error alert


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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Wed Dec 07, 2011 9:30 am
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Hey Guys,

We're checking it out now.

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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Wed Dec 07, 2011 10:01 am
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For what it's worth...I have found that the instructions for uploading presets is not clear..If I recall, there was a step or two that was not spelled out clearly.

Here is something that I have put together that will take you thru the process without any trouble..unless the system is down and not working properly



My Instructions

Uploading Presets to Fender Fuse

Launch your Fender fuse and then log in. Once logged in, you will need to connect your amp with your USB port chord..it then will say 'amplifier connected' at the bottom left of your 'Virtual amp' page.

Now click on 'Media Library' and will take you into another page and you will need to click on 'Amp' located at the top center of this page. Now all your Presets on your Amp will be displayed.

Select your 'Preset' that you want to upload and right click on it and it will now give you the option 'Get preset from amp' select this option and now click on 'Computer' and your preset will show up in the 'Preset Name' column.

Now right click on the selected preset you want to upload and it will give you the option to 'Load Preset'..select this option. It will now take you back to the 'Virtual amp page' and you will now need to click on 'Preset Info'. Once into this new page, you MUST give a 'Description' and fill in 'Tags' and Genre'. Once you complete these steps, you are now
the Author of this preset. Now click on 'OK' and it will put you back into the 'Virtual amp page' again. Now click on 'Save' @ the top of this page and then click on 'Media Library' again. Once you are back inside the 'Media Library' select your Preset that you want to upload and right click on it. It will now give you 3 options..one of which is 'Upload Preset'...click on this and it will confirm that your Preset has been uploaded.

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Post subject: Re: CAN'T UPLOAD PRESETS ON FUSE
Posted: Thu Dec 15, 2011 9:15 am
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Posts: 4396
Hey Guys,

It looks like there was an IT issue that affected preset uploads. We've fixed the problem and uploads are functioning again. We apologize for the inconvenience.

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