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Post subject: Fizz--They Deny it Exists!
Posted: Wed Jul 27, 2011 7:40 pm
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Aspiring Musician
Aspiring Musician

Joined: Sun May 09, 2010 6:41 pm
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We've all heard the samples from the affected amps. The fizz is EXTREMELY LOUD. Even Loren and a number of other product dudes from Fender have privately admitted there is a problem!

On my amp, the fizz is liveable, at least for now. There is evidence IT GETS WORSE OVER TIME.

Does Fender think we're all a bunch of INCREDIBLE DOPES???

This is the most insulting and jive response to a major product failure in the musical instrument sector I've ever seen. MANY AMPS are affected so badly they are unusable. And THIS BS is what we get after identifying a MAJOR PROBLEM and waiting patiently for 4 months for a fix???

Fender should be ashamed of itself to treat their loyal customers like this. This statement was clearly written by their legal dept. and shows you what Fender thinks of their customers.

We are all just a bunch of marks to take to the cleaners. Rubes who you can lie to and scam when you try to sell them a busted amp and say it's not busted. Orwellian doublespeak at its worst.

Pathetic. These guys have just lost huge credibility within the music community with this cynical whitewash.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Wed Jul 27, 2011 10:54 pm
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Amateur
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Joined: Thu Jun 16, 2011 8:42 am
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I am speechless. A company that built amps used by everyone from Stevie Ray Vaughn to Wes Montgomery. "Oh, by the way, don't play low notes with a clean sound." Give me a break. Fender is the new First Act. Mass produced crap that you'll soon find for sale in Target.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Wed Jul 27, 2011 11:12 pm
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And why isn't it on the I and II? What a bunch of crap.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 12:10 am
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Aspiring Musician
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Joined: Tue Mar 15, 2011 4:11 am
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"We researched the issue and found that under certain combined conditions, using certain settings and playing techniques, an artifact can be produced in Mustang III, IV and V amplifiers". (My emphasis). In other words, they have reproduced the issue themselves under test.

I would read that as an admission of sorts, rather than a flat denial - which frankly just makes the 'up yours' rhetoric that makes up the rest of their statement even more disappointing.

Basically what they are saying in PR speak is, 'these are cheap amps and at that price you shouldn't expect anything else', which as you say, baerashbrewer, for a company with a history and reputation like Fender sounds like the beginning of a slippery slide to the bargain bin.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 12:23 am
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Aspiring Musician
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Joined: Sun May 09, 2010 6:41 pm
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You know, all we were looking for was a simple message in good faith: "We have acknowledged the issue in a number of amps, and we are endeavoring to rectify the problem. Please bear with us."

Instead we get this Bernie Madoff-style blowoff.

You know they know they're in trouble from the absurd wording of the statement. This is right out of BPs playbook after the spill. Or post-Katrina...

"You're doin' a heckuva job, Fender!"

This makes me feel dirty to own Fender equipment.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 6:02 am
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Roadie
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Quote:
Does Fender think we're all a bunch of INCREDIBLE DOPES???



I can't think of any other explanation for their response.

I think the technical term for this is "Rifle Marketing", and they're not targeting rocket scientists.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 10:40 am
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Aspiring Musician
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Joined: Fri Oct 24, 2008 11:55 am
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Makes me feel even better about my decision to go with a Line 6 POD HD300 instead. Now, I might trade my Carvin XV112 for an Egnater Tweaker and make it complete. Had been thinking about a Deluxe Reverb until this response. :(


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 11:42 am
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Aspiring Musician
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Joined: Sun May 09, 2010 6:41 pm
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Totally agree--POD HD and Bean sales and various Vox products are going to benefit from this epic fail by Fender. And there was no reason for it. We just wanted them to be straight with us. Instead they treated us like chumps at the carnival...

"Ya see, jabrone, the reason ya can't knock over them kewpie dolls with the baseball is intermittent sonic anomalous conditions which, uhh, result in frequency variables that to a discerning pitcher like yourself would cause a atmospheric warpage affecting trajectory! That's why we ain't givin' you your quarter back! Now move on or I call HEY RUBE!"


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 5:27 pm
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Joined: Mon Dec 06, 2010 4:45 am
Posts: 184
I'd like to see a little anarchy ...

1. Email your complaints to Fender & Loren Howard directly.

2. Post your complaints on other forums as well as in retailer user reviews.

3. Post your review of the amp, an example of the fizz and your complaints on YouTube. If you're REALLY PO'd ... I'd suggest you set the thing on fire and include it in your YouTube post.

4. Vow to never again buy a Fender product ... and email that decision to Fender and Loren Howard directly.

5. Keep bumping this thread and others so they stay at the top of the topic list so that prospective buyers can be warned that if they buy a fizzy Mustang amp that can not be fixed with a software upgrade or replaced with a non fizzy amp under warranty ... that Fender's official position is ... "tough luck ... you're screwed ... we ain't doin' nothin' more for ya ... but thanks for the money".

KenB


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 7:43 pm
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Hobbyist
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Joined: Sun Oct 17, 2010 8:38 pm
Posts: 77
I have a II, and am really happy with it. I was thinking about moving up to the IV to get the extra features, but now I'm rethinking that.
I had also been thinking of getting a POD HD unit instead of the IV - I have a feeling that may be more likely now. I'll keep my Mustang II, and love every minute of it. I hate that the larger models are having this problem and that Fender is not really addressing this.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Thu Jul 28, 2011 7:57 pm
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Aspiring Musician
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No word of any POD HD fizz. Might be the smart move at this point.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Fri Jul 29, 2011 6:10 am
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Aspiring Musician
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Joined: Fri Oct 24, 2008 11:55 am
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My POD HD300 is dead quiet and the amp models are very responsive like the Mustang models. Plus, you get more effects of better quality. The Smart Harmony feature is great for those looking for Allman Bros., Boston, Queensryche type sounds.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Fri Jul 29, 2011 7:49 am
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Aspiring Musician
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Joined: Sun Jan 16, 2011 9:10 pm
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How do the high gain amp models sound on your POD HD300?for example the mesa model?i have the spider I,II and III amps that i do not play anymore because the metal and insane models are just too digital sounding.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Fri Jul 29, 2011 10:17 am
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Aspiring Musician
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Joined: Fri Oct 24, 2008 11:55 am
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Much better! You can turn down the gain on the Mesa model and get a clean sound. You also have the Sag, Bias, BiasX and Hum parameters you can customize your amp tones with (I believe Sag & Bias are also on the Mustangs.). I had to run my JM4 Looper (Spider Jam without the amp & speaker) with a BBESS to get a close to warm sound. The HD300 needs no assistance whatsoever! The Bogner Uberschall and Engl Fireball models are nice too.

Before the POD, my go to sound was an original Tonelab or AD60VTX from Vox. (Both have same effects and amp models.) Best modelers until the Mustang & POD HDs came along for warmth and tube-like dynamics.


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Post subject: Re: Fizz--They Deny it Exists!
Posted: Fri Jul 29, 2011 7:22 pm
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Aspiring Musician
Aspiring Musician

Joined: Sun May 09, 2010 6:41 pm
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Ah, the IGNORE list works beautifully. Death to trolls forever!


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