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Post subject: Allen, Loren, Brad--Address the Fizz!
Posted: Sun Jul 10, 2011 2:15 pm
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Aspiring Musician
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Ok, Fender has been ducking this forever. The time has come to address this fizz that apparently ALL MIII+ amps have.

Now I thought I was fizz-free, until I listened closely to a softly plucked note, and there it was. It's quiet and does not increase with pluck volume, but it's certainly there for the duration of the note. You won't really notice it on a loudly-plucked note, but if I was a jazz player, this would definitely be a dealbreaker.

So before this becomes a class action suit or something, your loyal customers in good faith demand you address this issue and explain what you are doing to fix it, or not. If you plan on continuing to sell defective units, we need to warn our friends and fellow players.

Step up to the plate and play fair. You took our money, now earn it.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Sun Jul 10, 2011 2:30 pm
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Don't bother Musicmaster2, i asked it a couple of times, they just won't.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Sun Jul 10, 2011 3:08 pm
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We haff vayz off making zem tok...

If Fender is mass-producing a product, in fact, a line of products, with a widely-known functional defect, a defect that materially and negatively affects the sound and renders the product of lesser than nominal value to the consumer...

They have a problem on their hands. If they choose not to put out the fire now, it will spread.

Now hopefully their tech staff is burning the midnight oil and concocting a firmware fix. But if it's strictly a hardware issue, they need to address that now, not later. Because we paid for defect-free products. Not junk that makes noise.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Sun Jul 10, 2011 6:46 pm
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Well I was finally able to find the fizz on my MIII. It's on the lower strings, especially the low E string. It sounds like the feedback intro to "I Feel Fine" by the Beatles, except that it's not feedback and it's at all volumes. It also sounds a little like when I play too loud in my rec room and the recessed floodlight bulbs in the ceiling buzz from the volume--except again, this happens at ANY volume and it's coming out of the amp speaker. It begins a little bit after the note is struck, and then decays with the note. I don't think it lasts quite as long as the note does.

The sound is very similar to a sound I heard on a Youtube video (which I can't find at the moment) about the limitations of current modeling technology on the latest series of Line 6 Variax guitars. On a couple of the models--I think it was on one or more of the acoustic guitar models, the presenter would hit a note, and as it would fade out it would transform into a fluctuating digital sound effect similar to what I'm hearing on the MIII.

For me it's not a deal-breaker. I don't play any songs that end with one of those low notes fading out. But I guess the moral is: don't sell your tube amps just yet. Hopefully Fender will find a fix, but I'm thinking it's a hardware issue, and the silent treatment we're getting is upon advice of legal counsel.

Hey, what do you want for $299?


Last edited by cormorant on Mon Jul 11, 2011 7:11 am, edited 1 time in total.

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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Sun Jul 10, 2011 8:04 pm
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There you go, if you hit the string lightly and listen closely, on the lower strings, you hear this soft digital fizz which follows the note for its duration.

If you play blues and rock and rip it up good, you actually can't hear it at all in that context. But...it's not good, and for players who play solo and/or on acoustics and use some very quiet passages, it could be a problem.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 11:23 am
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Forget about it for jazz. And forget about it for recording.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 1:25 pm
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I don't think you'd hear it in a loud band recording since the fizz sound is at a set low-level while a guitar played with a normal pick attack and the volume up with normal dynamics would drown it out. But solo work on recordings is a problem, and any soft jazz stuff could get ugly.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 1:27 pm
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Obviously Fender is taking this seriously since normally Loren or somebody would just pop in here and recommend the complainant(s) ship them the amp for a quick replacement. They are quite good about that.

It's so serious they've gone to complete stonewall on it. That's bad.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 6:13 pm
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HI guys,
I too have been waiting to see if it will be adressed or not. baerashbrewer I agree it limits the use of it for clean sounds. I hoped to use it for alot of clean tones.
I came to the conclusion at this time that a polite call to them was needed to see what to do.
Loren was cordial and so was I, he took my info and answered my questions.
I did not see a point in taking it to any repair center if a fix is not known now, he agreed and asked that I wait a bit as it is up to the engineering group to answer this issue.
I did see an improvement when updating to the latest firmware some weeks ago but the problem remains.
I hear this effect slightly on Roland Cube30/30x products and others.
We are all disappointed and I wonder if the state of the art at this time is not ready.
Some of us may welcome an exchange option for another model or whatever but we are not sure if this is a dead end or they will offer some remedy.
So I think a polite phone call from all would not hurt. If they view this as a very few in the big scheme...oh well they have made some clunkers in the past.
My hope is that this product is viewed differently by them as a leading edge idea that is stellar if this issue can be solved.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 7:51 pm
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I'm standing here in front of my Mustang III playing nice clean jazz Champ, Deluxe and Supersonic tones and I just don't hear what you are talking about. If it's there it's not something I find offensive.


Last edited by vintagevibe on Mon Jul 11, 2011 10:01 pm, edited 1 time in total.

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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 7:54 pm
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Read the posts, it doesn't affect the I or II.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 8:33 pm
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Pistol wrote:
HI guys,
...I came to the conclusion at this time that a polite call to them was needed to see what to do.
Loren was cordial and so was I, he took my info and answered my questions.
I did not see a point in taking it to any repair center if a fix is not known now, he agreed and asked that I wait a bit as it is up to the engineering group to answer this issue.
I did see an improvement when updating to the latest firmware some weeks ago but the problem remains...
...We are all disappointed and I wonder if the state of the art at this time is not ready.
Some of us may welcome an exchange option for another model or whatever but we are not sure if this is a dead end or they will offer some remedy.
So I think a polite phone call from all would not hurt. If they view this as a very few in the big scheme...oh well they have made some clunkers in the past.
My hope is that this product is viewed differently by them as a leading edge idea that is stellar if this issue can be solved.

I believe that you have said everything best. If you have the problem, please make a polite call. And yes, this one tiny thing is the difference between a so-so amp and one of the best ever made.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 9:23 pm
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Would it hurt him to come in here and say the same thing to everybody? It's unacceptable they set up a site like this for customer-company dialog and then refuse to have any on a key issue.


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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 9:24 pm
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Hey Guys,

I'm sorry about your fizz problem with the MIII, I really am; and no, I don't work for Fender. I am just a satisfied MII player who wanted to trade up to an MIII but had to put the brakes on that upon learning about the fizz (to me, a serious, pervasive, random problem with the IIIs).

I really like my MII; but I also know that for another hundred bucks an MIII would give so much more!!!...too bad about this crummy fizz!!! :shock:
So, I hope Fender solves this ASAP.

In addition, I encourage you to have patience with Fender; don't give up on them. I imagine Leo never did.

Fender appears to have made the business decision to halt communication until they get close to a resolution (presumably they would have nothing to say anyway until they get close). Remember that Fender has its name and credibility to protect (which is a lot bigger than any "fizz"), plus its history of being a true success story in the production of musical equipment. Ergo, there is a very high probability they are working feverishly to get a resolution.

Cheers!
qntd


Last edited by quicknthedead on Wed Jul 13, 2011 4:56 pm, edited 1 time in total.

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Post subject: Re: Allen, Loren, Brad--Address the Fizz!
Posted: Mon Jul 11, 2011 10:02 pm
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Musicmaster2 wrote:
Read the posts, it doesn't affect the I or II.


Typo. I have the III. I don't hear it.


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