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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Mon Jul 25, 2011 3:04 pm
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plummerg wrote:
When I bought mine it had a hang tag that says 5 year warranty so I guess I've got time to see if something develops. I never noticed until this thread but I do seem to have the low volume fizz. The type of stuff I play though, I doubt it will be an issue unless it gets worse like some have experienced.


That's what I'm doing too. I let my 30 day return period lapse because I'm betting they can solve this thing within 5 years. By then we'll probably have a man on Mars and a cure for male pattern baldness, so I'm guessing modern science will be able to fix my Fender Mustang III.

Meanwhile, I'm having fun making multiple settings presets for each of my guitars. When they clean up those low notes, I'll be ready to gig with it.


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Mon Jul 25, 2011 3:50 pm
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Well, off to Austin tomorrow to p/u my replacement MIII. The tech, Cameron, said the amp works great, no issues/fizz. I'll post a report after I get the amp home and have a chance to check it out.
Fingers and toes crossed....

Mark Robinson
College Station, Texas


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Mon Jul 25, 2011 3:54 pm
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kingogdogs1950.1 wrote:
Well, off to Austin tomorrow to p/u my replacement MIII. The tech, Cameron, said the amp works great, no issues/fizz. I'll post a report after I get the amp home and have a chance to check it out.
That's great... but too bad you even have to do the legwork in the first place. Can you remind me, do you have a problem from day 1 or did it develop over time?


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Mon Jul 25, 2011 4:50 pm
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My amp was fine at first. It began showing symptoms after about two months. I first thought it was a loose speaker or cabinet rattle. Nope. Next i thought I was getting fret rattle and I needed to adjust, etc. I checked the guitar with my old amp. No problem. Humm...I remembered reading about Mustang fizz at the TPDRI and elsewhere. Seems that I am not alone with a fizz problem. I called Fender and was refered to Austin Amp. (No Fender warranty service in CS.)
The warranty process has gone fairly well but I have made quite a few phone calls to make sure, etc, etc. Cameron at Austin Amps called me a couple of times with status updates. Fender c/s was friendly but less helpful. I was not contacted with the status of my amp as promised (twice).

Mark


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 2:58 am
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Hi,
unfortunetely i have hear the strange modulation effect also in my mustang III (bought about 2 weeks ago) .. i thought it depended on dirty main power (caused by near industrial) but the fizz continued even after to have filter the power by the excellent filter Black Noise Extreme (that i use to provide a clean current to my high end cd player..) .. on the contrary even though the guitar sound was overall cleaner and with more definition , the background fizz was always there with more presence than ever..
the strange thing is this fizz seems to appear from time to time at the moment ..i suppose i couldn't hear it before because it wasn't always there.
I have already notified by detailed email the problem to the italian guitar store where i bought it.
i'm going to call them to discuss about this problem and then to inform italian Fender distributor "Casale Bauer".. i guess they are not yet aware about this widespread problem or maybe yes?
i have subscribed the poll , so i'm part of the group of the owners of Mustang III with fizz problem. But if you add also customers with mustang IV e V with the same problem, the percentage of unsatisfied raise to 61%...

Dimitri


Last edited by loshamano on Tue Jul 26, 2011 8:46 am, edited 1 time in total.

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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 8:17 am
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kingogdogs1950.1 wrote:
Well, off to Austin tomorrow to p/u my replacement MIII. The tech, Cameron, said the amp works great, no issues/fizz. I'll post a report after I get the amp home and have a chance to check it out.
Fingers and toes crossed....

Mark Robinson
College Station, Texas


It would be interesting to find out from Fender how the replacement amps differ from the original amps. Was something changed/replaced/modified?

Hopefully there is a difference... :-/


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 9:24 am
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cormorant wrote:
kingogdogs1950.1 wrote:
Well, off to Austin tomorrow to p/u my replacement MIII. The tech, Cameron, said the amp works great, no issues/fizz. I'll post a report after I get the amp home and have a chance to check it out.
Fingers and toes crossed....

Mark Robinson
College Station, Texas


It would be interesting to find out from Fender how the replacement amps differ from the original amps. Was something changed/replaced/modified?

Hopefully there is a difference... :-/


Yes but if they tell what's diferent than everyone will want the upgrade. I'm thinking they shall remain silient.


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 11:48 am
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My understanding from all the posters who have done multiple swapouts is that it's just random. You keep getting amps until one's quiet. Fender doesn't have a cache of "fixed" amps anywhere. They just ship you the next one lying around in the warehouse.

BTW, when you get the "new" swapout amp, don't expect it to come in the box. Mine was shipped naked, no box, no cord, no manual, no nothing. My authorized repair center just handed it to me stripped. I mean, it appeared to be new and all, they just don't waste any money on extras since you already have those.


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 1:33 pm
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Musicmaster2 wrote:
My understanding from all the posters who have done multiple swapouts is that it's just random. You keep getting amps until one's quiet. Fender doesn't have a cache of "fixed" amps anywhere. They just ship you the next one lying around in the warehouse.

BTW, when you get the "new" swapout amp, don't expect it to come in the box. Mine was shipped naked, no box, no cord, no manual, no nothing. My authorized repair center just handed it to me stripped. I mean, it appeared to be new and all, they just don't waste any money on extras since you already have those.


How long have you had the replacement?


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 1:37 pm
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cormorant wrote:
Musicmaster2 wrote:
My understanding from all the posters who have done multiple swapouts is that it's just random. You keep getting amps until one's quiet. Fender doesn't have a cache of "fixed" amps anywhere.


How long have you had the replacement?
+1. Also, what is the manufacturing date? The latest date i remember seeing reported here was 02/2011.


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 3:25 pm
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Musicmaster2 wrote:
BTW, when you get the "new" swapout amp, don't expect it to come in the box. Mine was shipped naked, no box, no cord, no manual, no nothing. My authorized repair center just handed it to me stripped. I mean, it appeared to be new and all, they just don't waste any money on extras since you already have those.


The important question on my opinion is " Is the new "naked" amp free of any fizz and sounds good? "
if the answer is Yes, and i could get a similar replacement here in Italy , who cares about the "naked" delivery and i'll be happy to have finally solved this annoying problem.

i'm looking forward to hear in the next days what our distributor and my guitar store will decide to do to help me.. unfortunately i'm not in the USA.. and here the things could go in a different way. i hope to the best.

Dimitri


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 4:15 pm
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Picked up my warranty MIII today. I've only played it a little while but I don't hear fizz at any volume level. YEAH!! Now I have to recreate my patches which I neglected to save to my PC.
Production date is 3/20/11. Firmware is version 1.5, so I'll need to update this.
Many thanks to Austin Amps and Fender. The warranty process is too slow but I never felt like anyone was stonewalling. The guys at Austin Amps were great. Besides handling the warranty claim, I got some vintage tubes from them at a very fair price. The folks at Fender c/s just didn't seem to know what was going on, always having to ask someone else, etc, etc. Fender c/s was polite but it seemed like they were out of the loop. Maybe it would be better to talk with technical support?

Mark


Last edited by kingogdogs1950.1 on Tue Jul 26, 2011 4:45 pm, edited 2 times in total.

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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 4:19 pm
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Yeah, in Italy they may just provide you with an amp in a box.

My replacement was for my MII which had a different issue. But I assume the concept is the same across the board. All Mustangs are in the "Do Not Repair" category. It's possible the swapouts are for refurbs, tho, as long as there's no blems.

So far there's no evidence that Fender checks any amps for fizz before they go out as replacements. Fender doesn't even officially admit the problem exists.

The whole fizz problem is an online phenom, even most of the store guys never heard of it. And Fender has done nothing to help their customers identify it, or understand it's a potential problem with the units. It's been a customer guerrilla battle to get the info out against the official stonewall.


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Tue Jul 26, 2011 11:44 pm
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Hi Everyone. I'm back. Decided to join back in, hope the trolls are gone :)

I'll have to do the warranty route, however, I might have to wait until after the gigging season in a couple months (if it takes a while). Before all of this Fender said that it couldn't let me do the warranty because it the problem couldn't be confirmed, although it seems like it has, at least inside the company. I have to address the "music stores not knowing about the fizz." The several amps at my "lackluster" local shop all had the fizz. The worker there, a musician "couldn't hear it." It was pretty bad on all of them though. Even with store stereo going, a few people talking, and a dude playing rock riffs down the way, I could make it out. It's possible that some of us are just too picky? Not it a bad way, but some people just don't "hear it." In fact, I usually practice on a Roland Micro Cube and I hate to say it, but I started to pick out the sound coming out OF IT. This may just be a digital thing that happens in all modeling amps, and the MIII just happens to do it louder. I have been playing the Cube for years, practicing, giving lessons, etc. I was playing my jazz box with flat wounds, tone knob around 5, and hitting some low long notes and went "holy crap, what is THIS?" My ears have been tuned to it, I know what to look for???

Uggghhhh.


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Post subject: Re: Mustang III - Digital Aliasing (Strange Fizz Sound)
Posted: Wed Jul 27, 2011 11:05 am
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Yeah, took me a while to ID my fizz. It's real quiet and in this narrow little freq range. But now that I know what I'm listening for, I can hear it immediately.


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