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Post subject: Mustang I v2 no sound
Posted: Tue Aug 28, 2018 4:31 pm
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When I turn on the amp, there is a buzzing noise, but no sound from the guitar. I am certain it is a problem with the amp and not the guitar; when I unplug one end from the guitar and touch it to the amp, there is no response. However, it does make a "clunking" noise when I insert the cable into the input jack, so it doesn't seem like the jack is completely broken. It does correctly play music through the aux input. I have tried doing a factory reset, but to no avail. Any ideas what the problem could be? This amp is less than a year old and has not been through any sort of wear or tear (it's been sitting under my desk). I'd be pretty disappointed in Fender if it just died for no reason after such a short time.


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Post subject: Re: Mustang I v2 no sound
Posted: Wed Sep 05, 2018 4:07 am
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Location: Budapest-HU
Hello !
Unfortunately, I do not know the laws of the US. In our country, in Hungary, EU, the trader gives a guarantee for the goods. The repair service will repair the warranty period. If they do, they will be exchanged for a good one. With us.
Postcards: If you bought the item in Hungary (?) Then visit Fendert in Hungary with the supplies.

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Last edited by varga jano on Sun Sep 09, 2018 3:24 am, edited 1 time in total.

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Post subject: Re: Mustang I v2 no sound
Posted: Thu Sep 06, 2018 6:12 am
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it's a 5 year warranty in the United States. Take it back to where you purchased the amp.


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Post subject: Re: Mustang I v2 no sound
Posted: Fri Sep 07, 2018 4:28 am
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no, don't call the store, which doesn't really need to deal with this unless they are ALSO a warranty repair center.

Don't leave it to them to find one for you.

Make some calls to Fender, or google "Fender Warranty Service Centers" and find / call the closest one. THAT is where this needs to go..


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Post subject: Re: Mustang I v2 no sound
Posted: Sat Sep 08, 2018 9:13 am
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Out friend is in Hungary and since Fender is a US based company, those service centers may be few and far between in Budapest.

In the event that you would have to travel for hours to get to that service center, the retailer may be your best bet.


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Post subject: Re: Mustang I v2 no sound
Posted: Sun Sep 09, 2018 3:36 am
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Hello !

It is difficult to watch after that because stores are closed. (It's Sunday.)
Companies have a 30-day take-back guarantee and a full warranty of 3-5 years.
I think so.

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Post subject: Re: Mustang I v2 no sound
Posted: Tue Sep 11, 2018 8:18 am
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the warranty depends on the country where it was purchased, and if the stores are closed on Sunday, so are the "authorized service centers" most likely since they are stores too.


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Post subject: Re: Mustang I v2 no sound
Posted: Thu Sep 13, 2018 4:36 am
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the original poster never discloses his location. one of the comments was from a user in Budapest


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