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Post subject: Fender Mustang II V2 warranty question
Posted: Sat Mar 11, 2017 3:04 pm
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Joined: Sat Mar 11, 2017 2:53 pm
Posts: 6
I have a Mustang II V2 that I purchased from Sweetwater on 9/10/14. My amp has no power now, the factory reset won't work. I have my receipt, and have read that Fender has a 5 Year warranty. What is the process for getting my amp repaired or replaced? Thanks in advance for any help!


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Post subject: Re: Fender Mustang II V2 warranty question
Posted: Mon Mar 13, 2017 4:59 am
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Professional Musician
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Joined: Wed Apr 18, 2012 10:47 am
Posts: 1256
just Call Fender Customer Service.. go to the main Fender Site, and look for CONTACT US.


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Post subject: Re: Fender Mustang II V2 warranty question
Posted: Mon Mar 13, 2017 8:59 am
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Aspiring Musician
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Joined: Tue Jul 17, 2012 5:43 pm
Posts: 532
Location: Here In Oregon
KidBlast wrote:
just Call Fender Customer Service.. go to the main Fender Site, and look for CONTACT US.

Yes, this is where Fender will ask your location and then give you a choice of Fender Authorized Warranty Service Centers. Depending on the problem they might just send you out a new one because it might be cheaper than repairing such an inexpensive amp with a solid state circuit board.

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http://www.fullspectrumonline.com


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Post subject: Re: Fender Mustang II V2 warranty question
Posted: Tue Apr 04, 2017 11:45 am
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Joined: Sat Mar 11, 2017 2:53 pm
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Thanks guys!! I did as you suggested and was given a refund and ordered a Fender Champion 40 in place of the Mustang II. I would personally like to thank Mr. Brett Leasure for all his help, he's the Fender rep I dealt with. He went above and beyond helping me!!


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