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Post subject: Problem with mustang floor built in expression pedal
Posted: Thu Jan 07, 2016 2:35 pm
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Joined: Thu Jan 07, 2016 2:29 pm
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The expression pedal on my mustang floor stopped working mid-rehearsal. I tried the following things to correct the problem:

1) Re-calibrate the pedal (multiple times, actually)
2) Restore to factory settings
3) Restore from a saved backup.
4) Confirm settings in the pedal menu (0.1 heel, 1.0 toe)
5) Confirm the expression pedal is set to global volume, not per patch (as is my preference)

None of these things corrected the problem. Essentially, the pedal acts like it set to full toe all the time. If I go into the pedal settings and change the toe setting to 0.5, the volume will go down, but still there is no change moving the pedal. Changing the setting for heel has no effect, it still acts like full toe no matter what setting is applied and no matter what position the pedal is in. I wonder if this is a hardware failure with the light sensor?

Are there any other tricks I can try? I have a gig on Saturday night and I'd love to be able to control volume using the expression pedal. All other functions of the board work.

Thanks for any insights!


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Post subject: Re: Problem with mustang floor built in expression pedal
Posted: Mon Jan 11, 2016 10:00 am
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear spryder,

Thanks for your inquiry. Sorry to hear you’re having issues with your Amp. Based on the e-mail you provided the problem sounds like it needs servicing. I’m providing you a link below that will help you locate an Authorized Service Center near you. We recommend contacting them to schedule an appointment prior to actually taking your Amp in for service. We also suggest you gather any receipt and/or purchase information you may have and please don’t hesitate to let us know if we can assist further.


http://www2.fender.com/dealers/service-centers/

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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