It is currently Mon Mar 16, 2020 1:47 pm

All times are UTC - 7 hours



Post new topic Reply to topic  [ 5 posts ] 
Author Message
Post subject: Having Trouble Downloading Presets Into Amplifier
Posted: Mon Nov 23, 2015 1:32 pm
Offline
Hobbyist
Hobbyist

Joined: Sat Feb 14, 2015 9:24 am
Posts: 14
I don't seem to have a problem downloading presets into my Windows computer. They are saved to My Documents/Fender/Fuse/Presets Folder. I can see the list of them, however my fuse software doesn't find them. I've tried importing, opening, nothing seems to work. I wonder if I should try downloading the software again. Does anyone have any other suggestions?


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: Having Trouble Downloading Presets Into Amplifier
Posted: Mon Nov 30, 2015 10:46 am
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear RNArizona,

Thanks for your inquiry. If you are still experiencing issues downloading presets to your Amp, please give us a call here at Fender® and ask to speak to the TSL and we will assist you.

Best Regards,

Steven,

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Post subject: Re: Having Trouble Downloading Presets Into Amplifier
Posted: Mon Dec 07, 2015 10:12 am
Offline
Amateur
Amateur
User avatar

Joined: Mon Mar 10, 2014 6:30 am
Posts: 140
Location: USA
RNArizona wrote:
I don't seem to have a problem downloading presets into my Windows computer. They are saved to My Documents/Fender/Fuse/Presets Folder. I can see the list of them, however my fuse software doesn't find them. I've tried importing, opening, nothing seems to work. I wonder if I should try downloading the software again. Does anyone have any other suggestions?


Can you import them at all? By default, I think, the presets are locked on the amp. You need to turne this off before you can save patches to the amp.


Top
Profile
Post subject: Re: Having Trouble Downloading Presets Into Amplifier
Posted: Mon Dec 07, 2015 10:33 am
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear i8chillywilly,

Thanks for your inquiry. Can you please provide me with the operating system you're using on your computer and I will attempt to duplicate your scenario on a unit here in our lab with that OS and get back to you with results. Can you please send to my attention at tsl@fender.com. Please let us know if we can assist you further.

Regards,

Steven

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Post subject: Re: Having Trouble Downloading Presets Into Amplifier
Posted: Tue Dec 08, 2015 6:06 pm
Offline
Amateur
Amateur
User avatar

Joined: Mon Mar 10, 2014 6:30 am
Posts: 140
Location: USA
I am not having any issues. I was replying to the original poster.


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: