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Post subject: VIRUS ALERT
Posted: Tue May 05, 2015 1:23 pm
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Hobbyist
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Joined: Fri Jan 10, 2014 7:28 am
Posts: 13
!! VIRUS ALERT !! I just received a virus alert during a routine virus scan of my computer. Avast alerted me to a "High Severity" Adware generator lying in the uninstall file of my Fender Fuse software.

File name pathway: C:\Program Files (x86)\Fender\Uninstall.exe
Severity: High
Threat: Win32:Adware-gen [Adw]

I don't know the genesis of this virus. I am not accusing Fender of planting it. I'm just saying.


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Post subject: Re: VIRUS ALERT
Posted: Mon May 11, 2015 3:06 pm
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Fender Staff
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Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear Pjbassman and other concerned consumers,

As stated in an earlier e-mail correspondence. I’m sorry to hear you’re experiencing some virus issues but Fender® does not use any adware of any kind. Some malware can wrap itself into an executable once it’s on your system. If Fender FUSE has been downloaded from any site other than Fender, it may have been tampered with. Rest assured Fender doesn't and won’t be putting adware in anything we release.
Please let us know if we can assist you further.


Regards,

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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Post subject: Re: VIRUS ALERT
Posted: Mon May 11, 2015 5:57 pm
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Aspiring Musician
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Joined: Tue Dec 28, 2010 9:18 am
Posts: 668
Location: Willowdale, Canada
Quote:
!! VIRUS ALERT !! I just received a virus alert during a routine virus scan of my computer. Avast alerted me to a "High Severity" Adware generator lying in the uninstall file of my Fender Fuse software.

File name pathway: C:\Program Files (x86)\Fender\Uninstall.exe
Severity: High
Threat: Win32:Adware-gen [Adw]

Quote:
As stated in an earlier e-mail correspondence. I’m sorry to hear you’re experiencing some virus issues but Fender® does not use any adware of any kind. Some malware can wrap itself into an executable once it’s on your system. If Fender FUSE has been downloaded from any site other than Fender, it may have been tampered with. Rest assured Fender doesn't and won’t be putting adware in anything we release.


I've been using Avast for a long time and it has never identified any of the Fuse software (including the uninstall.exe) as a threat.
Very puzzling!
As far as I'm concerned, the Fuse software is virus free.
Regards,
Alex

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......it's a topsy-turvy world when noses run and feet smell...


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Post subject: Re: VIRUS ALERT
Posted: Sun Jun 14, 2015 7:39 pm
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Professional Musician
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Joined: Fri Jan 11, 2008 6:28 pm
Posts: 1956
Just an FYI - I used Avast until the Avast software was hacked and I got a virus from it. I immediately stopped using Avast and went to McAfee... just saying. 8)

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Robert Moog - "Hey... where do all these patch cables go?"


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Post subject: Re: VIRUS ALERT
Posted: Tue Jun 16, 2015 5:26 am
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Aspiring Musician
Aspiring Musician
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Joined: Tue Dec 28, 2010 9:18 am
Posts: 668
Location: Willowdale, Canada
Strataholic wrote:
Just an FYI - I used Avast until the Avast software was hacked and I got a virus from it. I immediately stopped using Avast and went to McAfee... just saying. 8)


Interesting.....I googled Avast hacking, but all I saw was that their forum had been hacked about a year ago, not their software.
I used to use Norton, then McAfee, but didn't like either of them that much.
Thanks for the info - I'll check it out in more detail.
Still, AFAIK, I have had no virus infections since using Avast. I currently have 4 computers running at various times at home, including 2 which are used by my teenaged boys, which I think is a pretty good test of the software. I have been using Avast for more than 10 years now and have saved enough money to buy a guitar :D by doing so.
Cheers,
Alex

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......it's a topsy-turvy world when noses run and feet smell...


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