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Post subject: fuse stopped working
Posted: Sun Jan 04, 2015 5:49 am
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my fender fuse has stopped working on windows 7 pro,it worked fine at first up until the start of december 2014.I have tried the uninstall and reinstall thing no result,I get a message saying incompatible program when I try to trouble shoot the fuse program please help.


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Post subject: Re: fuse stopped working
Posted: Fri Jan 09, 2015 3:44 pm
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Mine too. Stopped today. When I try to open software - nothing. Also tried to remove and re-install. Please Help

Allan B


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Post subject: Re: fuse stopped working
Posted: Sun Jan 11, 2015 5:02 pm
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Used this software to un-install FUSE.

http://www.revouninstaller.com/

Then re-installed Fuse. It works fine now. My Dad told me the Windows Uninstaller does not always get rid of the bad files ... as well as the Revo software. I hate when he is right, usually, but not this time.

Allan B


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Post subject: Re: fuse stopped working
Posted: Thu Jan 15, 2015 1:45 pm
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Hi Guys,

We are sorry to hear that you are encountering these issues with Fender® FUSE™. An uninstall/re-install of both Fender FUSE and Microsoft Silverlight should be helpful in these instances. And when you do this, we suggest that you ensure that you are deleting Silverlight folders as well as manually removing the 'Fender' folder from Program Files (x86) folder (for Windows users). These procedures are covered in the linked Fender FUSE Troubleshooting document here. Also, please feel free to contact us directly for additional support.

Best Regards,

Alan

http://support.fender.com/TSL/TSL%20Sup ... Mac_V2.pdf

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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