It is currently Mon Mar 16, 2020 10:36 am

All times are UTC - 7 hours



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 2 posts ] 
Author Message
Post subject: Need Some Help - Mustang III V2
Posted: Tue Nov 18, 2014 7:47 pm
Offline
Hobbyist
Hobbyist

Joined: Tue Nov 18, 2014 7:28 pm
Posts: 1
I just started using Fender Fuse. I followed the instructions in the manual to update the firmware. The update went correctly - I had the lit EXIT button signifying the update was completed. Since then my amp doesn't work. I has noise and there is no volume. When I play I can hear what I'm playing but its very low volume and filled with noise. Any serious suggestions?


Top
Profile
Fender Play Winter Sale 2020
Post subject: Re: Need Some Help - Mustang III V2
Posted: Fri Nov 21, 2014 9:12 am
Offline
Fender Staff
User avatar

Joined: Thu Jan 21, 2010 1:12 pm
Posts: 4396
Dear BKHutchison,


Thanks for your inquiry. I’m sorry to hear you’re having issues with your Amp. Can you confirm that the firmware upgrade is the most current 2.1. If it is I would suggest you reset your Amp to Factory default and see if you’re still experiencing the same issues. If the symptoms are still there I would then suggest you restore Amp back to previous firmware version and see if issues are then resolved.

If after this step issues are still present it sounds like it may be hardware related and I would recommend having an Authorized Service Center take a look at it.
I’m providing you a link below that will help you locate an Authorized Service Center near you if needed. We recommend contacting them to schedule an appointment prior to actually taking your Amp in for service. We also suggest you gather any receipt and/or purchase information you may have and please don’t hesitate to let us know if we can assist further.

http://www.fender.com/dealers/service-centers/

_________________
Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


Top
Profile
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 2 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: